Trendsic Platform Service

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CustomerThreadPostRequest

The following routes are available for this service:
POST/v1/c/thread/{Kind}/{RefId}
"use strict";
export class JobThreadMessageView {
    /** @param {{Id?:number,Party?:string,Mine?:boolean,Who?:string,Body?:string,ViaVoice?:boolean,IsStatusChip?:boolean,ChipKey?:string,SentUtc?:string,SentLocal?:string,Seen?:boolean}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {number} */
    Id;
    /** @type {string} */
    Party;
    /** @type {boolean} */
    Mine;
    /** @type {string} */
    Who;
    /** @type {string} */
    Body;
    /** @type {boolean} */
    ViaVoice;
    /** @type {boolean} */
    IsStatusChip;
    /** @type {string} */
    ChipKey;
    /** @type {string} */
    SentUtc;
    /** @type {string} */
    SentLocal;
    /** @type {boolean} */
    Seen;
}
export class JobThreadView {
    /** @param {{Id?:number,Kind?:string,RefId?:number,RefCode?:string,WorkerContactId?:number,Who?:string,Closed?:boolean,ClosesLocal?:string,Unread?:number,Note?:string,QuickReplies?:string[],Messages?:JobThreadMessageView[]}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {number} */
    Id;
    /** @type {string} */
    Kind;
    /** @type {number} */
    RefId;
    /** @type {string} */
    RefCode;
    /** @type {number} */
    WorkerContactId;
    /** @type {string} */
    Who;
    /** @type {boolean} */
    Closed;
    /** @type {string} */
    ClosesLocal;
    /** @type {number} */
    Unread;
    /** @type {string} */
    Note;
    /** @type {string[]} */
    QuickReplies = [];
    /** @type {JobThreadMessageView[]} */
    Messages = [];
}
export class ProblemReasonView {
    /** @param {{Key?:string,Label?:string}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {string} */
    Key;
    /** @type {string} */
    Label;
}
export class CustomerThreadResponse {
    /** @param {{Threads?:JobThreadView[],ProblemReasons?:ProblemReasonView[],Message?:string,ResponseStatus?:ResponseStatus}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {JobThreadView[]} */
    Threads = [];
    /** @type {ProblemReasonView[]} */
    ProblemReasons = [];
    /** @type {string} */
    Message;
    /** @type {ResponseStatus} */
    ResponseStatus;
}
export class CustomerThreadPostRequest {
    /** @param {{Kind?:string,RefId?:number,WorkerContactId?:number,Body?:string}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {string} */
    Kind;
    /** @type {number} */
    RefId;
    /** @type {number} */
    WorkerContactId;
    /** @type {string} */
    Body;
}

JavaScript CustomerThreadPostRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .csv suffix or ?format=csv

HTTP + CSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /v1/c/thread/{Kind}/{RefId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/csv
Content-Type: text/csv
Content-Length: length

{"Kind":"String","RefId":0,"WorkerContactId":0,"Body":"String"}

HTTP/1.1 200 OK
Content-Type: text/csv
Content-Length: length

{"Threads":[{"Id":0,"Kind":"String","RefId":0,"RefCode":"String","WorkerContactId":0,"Who":"String","Closed":false,"ClosesLocal":"String","Unread":0,"Note":"String","QuickReplies":["String"],"Messages":[{"Id":0,"Party":"String","Mine":false,"Who":"String","Body":"String","ViaVoice":false,"IsStatusChip":false,"ChipKey":"String","SentUtc":"0001-01-01T00:00:00.0000000","SentLocal":"String","Seen":false}]}],"ProblemReasons":[{"Key":"String","Label":"String"}],"Message":"String","ResponseStatus":{"ErrorCode":"String","Message":"String","StackTrace":"String","Errors":[{"ErrorCode":"String","FieldName":"String","Message":"String","Meta":{"String":"String"}}],"Meta":{"String":"String"}}}