Trendsic Platform Service

SingleTicketRequest

**Requires Authentication**
Requires any of the roles:	Agent, Administrator

The following routes are available for this service:
GET	/v1/Ticket/{TicketId}

"use strict";
export class Ticket {
    /** @param {{TicketId?:number,CreatedDate?:string,CreatedBy?:string,Description?:string,Resolution?:string,IsClosed?:boolean,IsFollowup?:boolean,TicketTypeId?:number,ModifiedDate?:string,ModifiedBy?:string}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {number} */
    TicketId;
    /** @type {string} */
    CreatedDate;
    /** @type {string} */
    CreatedBy;
    /** @type {string} */
    Description;
    /** @type {string} */
    Resolution;
    /** @type {boolean} */
    IsClosed;
    /** @type {boolean} */
    IsFollowup;
    /** @type {number} */
    TicketTypeId;
    /** @type {string} */
    ModifiedDate;
    /** @type {string} */
    ModifiedBy;
}
export class TicketExtended extends Ticket {
    /** @param {{AgentName?:string,TicketType?:string,AgentHasRead?:boolean,AdminHasRead?:boolean,TicketId?:number,CreatedDate?:string,CreatedBy?:string,Description?:string,Resolution?:string,IsClosed?:boolean,IsFollowup?:boolean,TicketTypeId?:number,ModifiedDate?:string,ModifiedBy?:string}} [init] */
    constructor(init) { super(init); Object.assign(this, init) }
    /** @type {string} */
    AgentName;
    /** @type {string} */
    TicketType;
    /** @type {boolean} */
    AgentHasRead;
    /** @type {boolean} */
    AdminHasRead;
}
export class SingleTicketResponse {
    /** @param {{ResponseStatus?:ResponseStatus,Ticket?:TicketExtended}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {ResponseStatus} */
    ResponseStatus;
    /** @type {TicketExtended} */
    Ticket;
}
export class SingleTicketRequest {
    /** @param {{TicketId?:string}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {string} */
    TicketId;
}

JavaScript SingleTicketRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .csv suffix or ?format=csv

HTTP + CSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /v1/Ticket/{TicketId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/csv

HTTP/1.1 200 OK
Content-Type: text/csv
Content-Length: length

{"ResponseStatus":{"ErrorCode":"String","Message":"String","StackTrace":"String","Errors":[{"ErrorCode":"String","FieldName":"String","Message":"String","Meta":{"String":"String"}}],"Meta":{"String":"String"}},"Ticket":{"AgentName":"String","TicketType":"String","AgentHasRead":false,"AdminHasRead":false,"TicketId":0,"CreatedDate":"0001-01-01T00:00:00.0000000","CreatedBy":"00000000000000000000000000000000","Description":"String","Resolution":"String","IsClosed":false,"IsFollowup":false,"TicketTypeId":0,"ModifiedDate":"0001-01-01T00:00:00.0000000","ModifiedBy":"String"}}