Trendsic Platform Service

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CustomerThreadPostRequest

The following routes are available for this service:
POST/v1/c/thread/{Kind}/{RefId}
import datetime
import decimal
from marshmallow.fields import *
from servicestack import *
from typing import *
from dataclasses import dataclass, field
from dataclasses_json import dataclass_json, LetterCase, Undefined, config
from enum import Enum, IntEnum


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class JobThreadMessageView:
    id: int = 0
    party: Optional[str] = None
    mine: bool = False
    who: Optional[str] = None
    body: Optional[str] = None
    via_voice: bool = False
    is_status_chip: bool = False
    chip_key: Optional[str] = None
    sent_utc: datetime.datetime = datetime.datetime(1, 1, 1)
    sent_local: Optional[str] = None
    seen: bool = False


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class JobThreadView:
    id: int = 0
    kind: Optional[str] = None
    ref_id: int = 0
    ref_code: Optional[str] = None
    worker_contact_id: int = 0
    who: Optional[str] = None
    closed: bool = False
    closes_local: Optional[str] = None
    unread: int = 0
    note: Optional[str] = None
    quick_replies: List[str] = field(default_factory=list)
    messages: List[JobThreadMessageView] = field(default_factory=list)


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class ProblemReasonView:
    key: Optional[str] = None
    label: Optional[str] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class CustomerThreadResponse:
    threads: List[JobThreadView] = field(default_factory=list)
    problem_reasons: List[ProblemReasonView] = field(default_factory=list)
    message: Optional[str] = None
    response_status: Optional[ResponseStatus] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class CustomerThreadPostRequest:
    kind: Optional[str] = None
    ref_id: int = 0
    worker_contact_id: int = 0
    body: Optional[str] = None

Python CustomerThreadPostRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .csv suffix or ?format=csv

HTTP + CSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /v1/c/thread/{Kind}/{RefId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/csv
Content-Type: text/csv
Content-Length: length

{"Kind":"String","RefId":0,"WorkerContactId":0,"Body":"String"}
HTTP/1.1 200 OK
Content-Type: text/csv
Content-Length: length

{"Threads":[{"Id":0,"Kind":"String","RefId":0,"RefCode":"String","WorkerContactId":0,"Who":"String","Closed":false,"ClosesLocal":"String","Unread":0,"Note":"String","QuickReplies":["String"],"Messages":[{"Id":0,"Party":"String","Mine":false,"Who":"String","Body":"String","ViaVoice":false,"IsStatusChip":false,"ChipKey":"String","SentUtc":"0001-01-01T00:00:00.0000000","SentLocal":"String","Seen":false}]}],"ProblemReasons":[{"Key":"String","Label":"String"}],"Message":"String","ResponseStatus":{"ErrorCode":"String","Message":"String","StackTrace":"String","Errors":[{"ErrorCode":"String","FieldName":"String","Message":"String","Meta":{"String":"String"}}],"Meta":{"String":"String"}}}