Trendsic Platform Service

CustomerThreadPostRequest

The following routes are available for this service:
POST	/v1/c/thread/{Kind}/{RefId}

import Foundation
import ServiceStack

public class CustomerThreadPostRequest : Codable
{
    public var kind:String
    public var refId:Int
    public var workerContactId:Int
    public var body:String

    required public init(){}
}

public class CustomerThreadResponse : Codable
{
    public var threads:[JobThreadView] = []
    public var problemReasons:[ProblemReasonView] = []
    public var message:String
    public var responseStatus:ResponseStatus

    required public init(){}
}

public class JobThreadView : Codable
{
    public var id:Int
    public var kind:String
    public var refId:Int
    public var refCode:String
    public var workerContactId:Int
    public var who:String
    public var closed:Bool
    public var closesLocal:String
    public var unread:Int
    public var note:String
    public var quickReplies:[String] = []
    public var messages:[JobThreadMessageView] = []

    required public init(){}
}

public class JobThreadMessageView : Codable
{
    public var id:Int
    public var party:String
    public var mine:Bool
    public var who:String
    public var body:String
    public var viaVoice:Bool
    public var isStatusChip:Bool
    public var chipKey:String
    public var sentUtc:Date
    public var sentLocal:String
    public var seen:Bool

    required public init(){}
}

public class ProblemReasonView : Codable
{
    public var key:String
    public var label:String

    required public init(){}
}

Swift CustomerThreadPostRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .csv suffix or ?format=csv

HTTP + CSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /v1/c/thread/{Kind}/{RefId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/csv
Content-Type: text/csv
Content-Length: length

{"Kind":"String","RefId":0,"WorkerContactId":0,"Body":"String"}

HTTP/1.1 200 OK
Content-Type: text/csv
Content-Length: length

{"Threads":[{"Id":0,"Kind":"String","RefId":0,"RefCode":"String","WorkerContactId":0,"Who":"String","Closed":false,"ClosesLocal":"String","Unread":0,"Note":"String","QuickReplies":["String"],"Messages":[{"Id":0,"Party":"String","Mine":false,"Who":"String","Body":"String","ViaVoice":false,"IsStatusChip":false,"ChipKey":"String","SentUtc":"0001-01-01T00:00:00.0000000","SentLocal":"String","Seen":false}]}],"ProblemReasons":[{"Key":"String","Label":"String"}],"Message":"String","ResponseStatus":{"ErrorCode":"String","Message":"String","StackTrace":"String","Errors":[{"ErrorCode":"String","FieldName":"String","Message":"String","Meta":{"String":"String"}}],"Meta":{"String":"String"}}}