Trendsic Platform Service

SingleTicketRequest

**Requires Authentication**
Requires any of the roles:	Agent, Administrator

The following routes are available for this service:
GET	/v1/Ticket/{TicketId}


export class Ticket
{
    public TicketId: number;
    public CreatedDate: string;
    public CreatedBy: string;
    public Description: string;
    public Resolution: string;
    public IsClosed: boolean;
    public IsFollowup: boolean;
    public TicketTypeId: number;
    public ModifiedDate: string;
    public ModifiedBy: string;

    public constructor(init?: Partial<Ticket>) { (Object as any).assign(this, init); }
}

export class TicketExtended extends Ticket
{
    public AgentName: string;
    public TicketType: string;
    public AgentHasRead: boolean;
    public AdminHasRead: boolean;

    public constructor(init?: Partial<TicketExtended>) { super(init); (Object as any).assign(this, init); }
}

export class SingleTicketResponse
{
    public ResponseStatus: ResponseStatus;
    public Ticket: TicketExtended;

    public constructor(init?: Partial<SingleTicketResponse>) { (Object as any).assign(this, init); }
}

export class SingleTicketRequest
{
    public TicketId: string;

    public constructor(init?: Partial<SingleTicketRequest>) { (Object as any).assign(this, init); }
}

TypeScript SingleTicketRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .csv suffix or ?format=csv

HTTP + CSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /v1/Ticket/{TicketId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/csv

HTTP/1.1 200 OK
Content-Type: text/csv
Content-Length: length

{"ResponseStatus":{"ErrorCode":"String","Message":"String","StackTrace":"String","Errors":[{"ErrorCode":"String","FieldName":"String","Message":"String","Meta":{"String":"String"}}],"Meta":{"String":"String"}},"Ticket":{"AgentName":"String","TicketType":"String","AgentHasRead":false,"AdminHasRead":false,"TicketId":0,"CreatedDate":"0001-01-01T00:00:00.0000000","CreatedBy":"00000000000000000000000000000000","Description":"String","Resolution":"String","IsClosed":false,"IsFollowup":false,"TicketTypeId":0,"ModifiedDate":"0001-01-01T00:00:00.0000000","ModifiedBy":"String"}}