Trendsic Platform Service

SingleTicketRequest

**Requires Authentication**
Requires any of the roles:	Agent, Administrator

The following routes are available for this service:
GET	/v1/Ticket/{TicketId}

Imports System
Imports System.IO
Imports System.Collections
Imports System.Collections.Generic
Imports System.Runtime.Serialization
Imports ServiceStack
Imports ServiceStack.DataAnnotations
Imports CRM.AgencyPlatform.API.Internal

Namespace Global

    Namespace CRM.AgencyPlatform.API.Internal

        Public Partial Class SingleTicketRequest
            Public Overridable Property TicketId As String
        End Class

        Public Partial Class SingleTicketResponse
            Public Overridable Property ResponseStatus As ResponseStatus
            Public Overridable Property Ticket As TicketExtended
        End Class

        Public Partial Class Ticket
            Public Overridable Property TicketId As Integer
            Public Overridable Property CreatedDate As Date
            Public Overridable Property CreatedBy As Guid
            Public Overridable Property Description As String
            Public Overridable Property Resolution As String
            Public Overridable Property IsClosed As Boolean
            Public Overridable Property IsFollowup As Boolean
            Public Overridable Property TicketTypeId As Integer
            Public Overridable Property ModifiedDate As Date
            Public Overridable Property ModifiedBy As String
        End Class

        Public Partial Class TicketExtended
            Inherits Ticket
            Public Overridable Property AgentName As String
            Public Overridable Property TicketType As String
            Public Overridable Property AgentHasRead As Boolean
            Public Overridable Property AdminHasRead As Boolean
        End Class
    End Namespace
End Namespace

VB.NET SingleTicketRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .csv suffix or ?format=csv

HTTP + CSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /v1/Ticket/{TicketId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/csv

HTTP/1.1 200 OK
Content-Type: text/csv
Content-Length: length

{"ResponseStatus":{"ErrorCode":"String","Message":"String","StackTrace":"String","Errors":[{"ErrorCode":"String","FieldName":"String","Message":"String","Meta":{"String":"String"}}],"Meta":{"String":"String"}},"Ticket":{"AgentName":"String","TicketType":"String","AgentHasRead":false,"AdminHasRead":false,"TicketId":0,"CreatedDate":"0001-01-01T00:00:00.0000000","CreatedBy":"00000000000000000000000000000000","Description":"String","Resolution":"String","IsClosed":false,"IsFollowup":false,"TicketTypeId":0,"ModifiedDate":"0001-01-01T00:00:00.0000000","ModifiedBy":"String"}}