Trendsic Platform Service

TicketRequest

**Requires Authentication**
Requires any of the roles:	Agent, Administrator, Agent, Administrator, Agent, Administrator

The following routes are available for this service:
GET,POST,PUT,OPTIONS	/v1/Ticket
GET	/v1/Ticket/{AgentId}/{Status}

import java.math.*;
import java.util.*;
import java.io.InputStream;
import net.servicestack.client.*;

public class dtos
{

    public static class TicketRequest
    {
        public ArrayList<TicketExtended> Ticket = new ArrayList<TicketExtended>();
        public Integer AgentId = null;
        public String Status = null;
        
        public ArrayList<TicketExtended> getTicket() { return Ticket; }
        public TicketRequest setTicket(ArrayList<TicketExtended> value) { this.Ticket = value; return this; }
        public Integer getAgentId() { return AgentId; }
        public TicketRequest setAgentId(Integer value) { this.AgentId = value; return this; }
        public String getStatus() { return Status; }
        public TicketRequest setStatus(String value) { this.Status = value; return this; }
    }

    public static class TicketExtended extends Ticket
    {
        public String AgentName = null;
        public String TicketType = null;
        public Boolean AgentHasRead = null;
        public Boolean AdminHasRead = null;
        
        public String getAgentName() { return AgentName; }
        public TicketExtended setAgentName(String value) { this.AgentName = value; return this; }
        public String getTicketType() { return TicketType; }
        public TicketExtended setTicketType(String value) { this.TicketType = value; return this; }
        public Boolean isAgentHasRead() { return AgentHasRead; }
        public TicketExtended setAgentHasRead(Boolean value) { this.AgentHasRead = value; return this; }
        public Boolean isAdminHasRead() { return AdminHasRead; }
        public TicketExtended setAdminHasRead(Boolean value) { this.AdminHasRead = value; return this; }
    }

    public static class Ticket
    {
        public Integer TicketId = null;
        public Date CreatedDate = null;
        public UUID CreatedBy = null;
        public String Description = null;
        public String Resolution = null;
        public Boolean IsClosed = null;
        public Boolean IsFollowup = null;
        public Integer TicketTypeId = null;
        public Date ModifiedDate = null;
        public String ModifiedBy = null;
        
        public Integer getTicketId() { return TicketId; }
        public Ticket setTicketId(Integer value) { this.TicketId = value; return this; }
        public Date getCreatedDate() { return CreatedDate; }
        public Ticket setCreatedDate(Date value) { this.CreatedDate = value; return this; }
        public UUID getCreatedBy() { return CreatedBy; }
        public Ticket setCreatedBy(UUID value) { this.CreatedBy = value; return this; }
        public String getDescription() { return Description; }
        public Ticket setDescription(String value) { this.Description = value; return this; }
        public String getResolution() { return Resolution; }
        public Ticket setResolution(String value) { this.Resolution = value; return this; }
        public Boolean getIsClosed() { return IsClosed; }
        public Ticket setIsClosed(Boolean value) { this.IsClosed = value; return this; }
        public Boolean getIsFollowup() { return IsFollowup; }
        public Ticket setIsFollowup(Boolean value) { this.IsFollowup = value; return this; }
        public Integer getTicketTypeId() { return TicketTypeId; }
        public Ticket setTicketTypeId(Integer value) { this.TicketTypeId = value; return this; }
        public Date getModifiedDate() { return ModifiedDate; }
        public Ticket setModifiedDate(Date value) { this.ModifiedDate = value; return this; }
        public String getModifiedBy() { return ModifiedBy; }
        public Ticket setModifiedBy(String value) { this.ModifiedBy = value; return this; }
    }

    public static class TicketResponse
    {
        public ResponseStatus ResponseStatus = null;
        public ArrayList<TicketExtended> Ticket = new ArrayList<TicketExtended>();
        
        public ResponseStatus getResponseStatus() { return ResponseStatus; }
        public TicketResponse setResponseStatus(ResponseStatus value) { this.ResponseStatus = value; return this; }
        public ArrayList<TicketExtended> getTicket() { return Ticket; }
        public TicketResponse setTicket(ArrayList<TicketExtended> value) { this.Ticket = value; return this; }
    }

}

Java TicketRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .other suffix or ?format=other

HTTP + OTHER

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /v1/Ticket HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsonl
Content-Type: text/jsonl
Content-Length: length

{"Ticket":[{"AgentName":"String","TicketType":"String","AgentHasRead":false,"AdminHasRead":false,"TicketId":0,"CreatedDate":"0001-01-01T00:00:00.0000000","CreatedBy":"00000000000000000000000000000000","Description":"String","Resolution":"String","IsClosed":false,"IsFollowup":false,"TicketTypeId":0,"ModifiedDate":"0001-01-01T00:00:00.0000000","ModifiedBy":"String"}],"AgentId":0,"Status":"String"}

HTTP/1.1 200 OK
Content-Type: text/jsonl
Content-Length: length

{"ResponseStatus":{"ErrorCode":"String","Message":"String","StackTrace":"String","Errors":[{"ErrorCode":"String","FieldName":"String","Message":"String","Meta":{"String":"String"}}],"Meta":{"String":"String"}},"Ticket":[{"AgentName":"String","TicketType":"String","AgentHasRead":false,"AdminHasRead":false,"TicketId":0,"CreatedDate":"0001-01-01T00:00:00.0000000","CreatedBy":"00000000000000000000000000000000","Description":"String","Resolution":"String","IsClosed":false,"IsFollowup":false,"TicketTypeId":0,"ModifiedDate":"0001-01-01T00:00:00.0000000","ModifiedBy":"String"}]}