Trendsic Platform Service

ContactVisitsRequest

**Requires Authentication**
Requires any of the roles:	Worker, Agent, Administrator

The following routes are available for this service:
GET,OPTIONS	/v1/contact/{ContactId}/visits


export class ContactQueueVisit
{
    public CheckinId: string;
    public BranchId: string;
    public BranchName: string;
    public LineId: string;
    public ServiceName: string;
    public Outcome: number;
    public OutcomeLabel: string;
    public IsAppointment: boolean;
    public SignInUtc?: string;
    public CalledUtc?: string;
    public FirstStartUtc?: string;
    public CompletedTime?: string;
    public WaitMinutes?: number;
    public ServiceMinutes?: number;
    public WindowName: string;
    public TicketLabel: string;
    public HoldReason: string;
    public ReturnedTime?: string;
    public PausedMinutes: number;

    public constructor(init?: Partial<ContactQueueVisit>) { (Object as any).assign(this, init); }
}

export class ContactQueueVisitSummary
{
    public Visits: number;
    public Completed: number;
    public NoShows: number;
    public NoShows90d: number;
    public Cancelled: number;
    public Unfulfilled: number;
    public Appointments: number;
    public LastVisitUtc?: string;
    public LastNoShowUtc?: string;
    public AvgWaitMinutes?: number;
    public SmsOptIn: boolean;
    public TextsSent90d: number;
    public SayNameAs: string;

    public constructor(init?: Partial<ContactQueueVisitSummary>) { (Object as any).assign(this, init); }
}

export class ContactVisitsResponse
{
    public ResponseStatus: ResponseStatus;
    public Visits: ContactQueueVisit[] = [];
    public Summary: ContactQueueVisitSummary;

    public constructor(init?: Partial<ContactVisitsResponse>) { (Object as any).assign(this, init); }
}

export class ContactVisitsRequest
{
    public ContactId: number;
    public Take: number;

    public constructor(init?: Partial<ContactVisitsRequest>) { (Object as any).assign(this, init); }
}

TypeScript ContactVisitsRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .other suffix or ?format=other

HTTP + OTHER

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /v1/contact/{ContactId}/visits HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsonl

HTTP/1.1 200 OK
Content-Type: text/jsonl
Content-Length: length

{"ResponseStatus":{"ErrorCode":"String","Message":"String","StackTrace":"String","Errors":[{"ErrorCode":"String","FieldName":"String","Message":"String","Meta":{"String":"String"}}],"Meta":{"String":"String"}},"Visits":[{"CheckinId":"00000000000000000000000000000000","BranchId":"00000000000000000000000000000000","BranchName":"String","LineId":"00000000000000000000000000000000","ServiceName":"String","Outcome":0,"OutcomeLabel":"String","IsAppointment":false,"SignInUtc":"0001-01-01T00:00:00.0000000","CalledUtc":"0001-01-01T00:00:00.0000000","FirstStartUtc":"0001-01-01T00:00:00.0000000","CompletedTime":"0001-01-01T00:00:00.0000000","WaitMinutes":0,"ServiceMinutes":0,"WindowName":"String","TicketLabel":"String","HoldReason":"String","ReturnedTime":"0001-01-01T00:00:00.0000000","PausedMinutes":0}],"Summary":{"Visits":0,"Completed":0,"NoShows":0,"NoShows90d":0,"Cancelled":0,"Unfulfilled":0,"Appointments":0,"LastVisitUtc":"0001-01-01T00:00:00.0000000","LastNoShowUtc":"0001-01-01T00:00:00.0000000","AvgWaitMinutes":0,"SmsOptIn":false,"TextsSent90d":0,"SayNameAs":"String"}}