Trendsic Platform Service

CustomerThreadRequest

The following routes are available for this service:
GET	/v1/c/thread/{Kind}/{RefId}


export class JobThreadMessageView
{
    public Id: number;
    public Party: string;
    public Mine: boolean;
    public Who: string;
    public Body: string;
    public ViaVoice: boolean;
    public IsStatusChip: boolean;
    public ChipKey: string;
    public SentUtc: string;
    public SentLocal: string;
    public Seen: boolean;

    public constructor(init?: Partial<JobThreadMessageView>) { (Object as any).assign(this, init); }
}

export class JobThreadView
{
    public Id: number;
    public Kind: string;
    public RefId: number;
    public RefCode: string;
    public WorkerContactId: number;
    public Who: string;
    public Closed: boolean;
    public ClosesLocal: string;
    public Unread: number;
    public Note: string;
    public QuickReplies: string[] = [];
    public Messages: JobThreadMessageView[] = [];

    public constructor(init?: Partial<JobThreadView>) { (Object as any).assign(this, init); }
}

export class ProblemReasonView
{
    public Key: string;
    public Label: string;

    public constructor(init?: Partial<ProblemReasonView>) { (Object as any).assign(this, init); }
}

export class CustomerThreadResponse
{
    public Threads: JobThreadView[] = [];
    public ProblemReasons: ProblemReasonView[] = [];
    public Message: string;
    public ResponseStatus: ResponseStatus;

    public constructor(init?: Partial<CustomerThreadResponse>) { (Object as any).assign(this, init); }
}

export class CustomerThreadRequest
{
    public Kind: string;
    public RefId: number;

    public constructor(init?: Partial<CustomerThreadRequest>) { (Object as any).assign(this, init); }
}

TypeScript CustomerThreadRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .other suffix or ?format=other

HTTP + OTHER

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /v1/c/thread/{Kind}/{RefId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsonl

HTTP/1.1 200 OK
Content-Type: text/jsonl
Content-Length: length

{"Threads":[{"Id":0,"Kind":"String","RefId":0,"RefCode":"String","WorkerContactId":0,"Who":"String","Closed":false,"ClosesLocal":"String","Unread":0,"Note":"String","QuickReplies":["String"],"Messages":[{"Id":0,"Party":"String","Mine":false,"Who":"String","Body":"String","ViaVoice":false,"IsStatusChip":false,"ChipKey":"String","SentUtc":"0001-01-01T00:00:00.0000000","SentLocal":"String","Seen":false}]}],"ProblemReasons":[{"Key":"String","Label":"String"}],"Message":"String","ResponseStatus":{"ErrorCode":"String","Message":"String","StackTrace":"String","Errors":[{"ErrorCode":"String","FieldName":"String","Message":"String","Meta":{"String":"String"}}],"Meta":{"String":"String"}}}