Trendsic Platform Service

CustomerThreadRequest

The following routes are available for this service:
GET	/v1/c/thread/{Kind}/{RefId}

using System;
using System.IO;
using System.Collections;
using System.Collections.Generic;
using System.Runtime.Serialization;
using ServiceStack;
using ServiceStack.DataAnnotations;
using CRM.AgencyPlatform.API.Internal;

namespace CRM.AgencyPlatform.API.Internal
{
    public partial class CustomerThreadRequest
    {
        public virtual string Kind { get; set; }
        public virtual int RefId { get; set; }
    }

    public partial class CustomerThreadResponse
    {
        public virtual List<JobThreadView> Threads { get; set; } = [];
        public virtual List<ProblemReasonView> ProblemReasons { get; set; } = [];
        public virtual string Message { get; set; }
        public virtual ResponseStatus ResponseStatus { get; set; }
    }

    public partial class JobThreadMessageView
    {
        public virtual int Id { get; set; }
        public virtual string Party { get; set; }
        public virtual bool Mine { get; set; }
        public virtual string Who { get; set; }
        public virtual string Body { get; set; }
        public virtual bool ViaVoice { get; set; }
        public virtual bool IsStatusChip { get; set; }
        public virtual string ChipKey { get; set; }
        public virtual DateTime SentUtc { get; set; }
        public virtual string SentLocal { get; set; }
        public virtual bool Seen { get; set; }
    }

    public partial class JobThreadView
    {
        public virtual int Id { get; set; }
        public virtual string Kind { get; set; }
        public virtual int RefId { get; set; }
        public virtual string RefCode { get; set; }
        public virtual int WorkerContactId { get; set; }
        public virtual string Who { get; set; }
        public virtual bool Closed { get; set; }
        public virtual string ClosesLocal { get; set; }
        public virtual int Unread { get; set; }
        public virtual string Note { get; set; }
        public virtual List<string> QuickReplies { get; set; } = [];
        public virtual List<JobThreadMessageView> Messages { get; set; } = [];
    }

    public partial class ProblemReasonView
    {
        public virtual string Key { get; set; }
        public virtual string Label { get; set; }
    }

}

C# CustomerThreadRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .jsv suffix or ?format=jsv

HTTP + JSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /v1/c/thread/{Kind}/{RefId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsv

HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length

{
	Threads: 
	[
		{
			Id: 0,
			Kind: String,
			RefId: 0,
			RefCode: String,
			WorkerContactId: 0,
			Who: String,
			Closed: False,
			ClosesLocal: String,
			Unread: 0,
			Note: String,
			QuickReplies: 
			[
				String
			],
			Messages: 
			[
				{
					Id: 0,
					Party: String,
					Mine: False,
					Who: String,
					Body: String,
					ViaVoice: False,
					IsStatusChip: False,
					ChipKey: String,
					SentUtc: 0001-01-01,
					SentLocal: String,
					Seen: False
				}
			]
		}
	],
	ProblemReasons: 
	[
		{
			Key: String,
			Label: String
		}
	],
	Message: String,
	ResponseStatus: 
	{
		ErrorCode: String,
		Message: String,
		StackTrace: String,
		Errors: 
		[
			{
				ErrorCode: String,
				FieldName: String,
				Message: String,
				Meta: 
				{
					String: String
				}
			}
		],
		Meta: 
		{
			String: String
		}
	}
}