Trendsic Platform Service

SingleTicketRequest

**Requires Authentication**
Requires any of the roles:	Agent, Administrator

The following routes are available for this service:
GET	/v1/Ticket/{TicketId}

using System;
using System.IO;
using System.Collections;
using System.Collections.Generic;
using System.Runtime.Serialization;
using ServiceStack;
using ServiceStack.DataAnnotations;
using CRM.AgencyPlatform.API.Internal;

namespace CRM.AgencyPlatform.API.Internal
{
    public partial class SingleTicketRequest
    {
        public virtual string TicketId { get; set; }
    }

    public partial class SingleTicketResponse
    {
        public virtual ResponseStatus ResponseStatus { get; set; }
        public virtual TicketExtended Ticket { get; set; }
    }

    public partial class Ticket
    {
        public virtual int TicketId { get; set; }
        public virtual DateTime CreatedDate { get; set; }
        public virtual Guid CreatedBy { get; set; }
        public virtual string Description { get; set; }
        public virtual string Resolution { get; set; }
        public virtual bool IsClosed { get; set; }
        public virtual bool IsFollowup { get; set; }
        public virtual int TicketTypeId { get; set; }
        public virtual DateTime ModifiedDate { get; set; }
        public virtual string ModifiedBy { get; set; }
    }

    public partial class TicketExtended
        : Ticket
    {
        public virtual string AgentName { get; set; }
        public virtual string TicketType { get; set; }
        public virtual bool AgentHasRead { get; set; }
        public virtual bool AdminHasRead { get; set; }
    }

}

C# SingleTicketRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .jsv suffix or ?format=jsv

HTTP + JSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /v1/Ticket/{TicketId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsv

HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length

{
	ResponseStatus: 
	{
		ErrorCode: String,
		Message: String,
		StackTrace: String,
		Errors: 
		[
			{
				ErrorCode: String,
				FieldName: String,
				Message: String,
				Meta: 
				{
					String: String
				}
			}
		],
		Meta: 
		{
			String: String
		}
	},
	Ticket: 
	{
		AgentName: String,
		TicketType: String,
		AgentHasRead: False,
		AdminHasRead: False,
		TicketId: 0,
		CreatedDate: 0001-01-01,
		CreatedBy: 00000000000000000000000000000000,
		Description: String,
		Resolution: String,
		IsClosed: False,
		IsFollowup: False,
		TicketTypeId: 0,
		ModifiedDate: 0001-01-01,
		ModifiedBy: String
	}
}