Trendsic Platform Service

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SingleTicketRequest

Requires Authentication
Requires any of the roles:Agent, Administrator
The following routes are available for this service:
GET/v1/Ticket/{TicketId}
import java.math.*;
import java.util.*;
import java.io.InputStream;
import net.servicestack.client.*;

public class dtos
{

    public static class SingleTicketRequest
    {
        public String TicketId = null;
        
        public String getTicketId() { return TicketId; }
        public SingleTicketRequest setTicketId(String value) { this.TicketId = value; return this; }
    }

    public static class SingleTicketResponse
    {
        public ResponseStatus ResponseStatus = null;
        public TicketExtended Ticket = null;
        
        public ResponseStatus getResponseStatus() { return ResponseStatus; }
        public SingleTicketResponse setResponseStatus(ResponseStatus value) { this.ResponseStatus = value; return this; }
        public TicketExtended getTicket() { return Ticket; }
        public SingleTicketResponse setTicket(TicketExtended value) { this.Ticket = value; return this; }
    }

    public static class TicketExtended extends Ticket
    {
        public String AgentName = null;
        public String TicketType = null;
        public Boolean AgentHasRead = null;
        public Boolean AdminHasRead = null;
        
        public String getAgentName() { return AgentName; }
        public TicketExtended setAgentName(String value) { this.AgentName = value; return this; }
        public String getTicketType() { return TicketType; }
        public TicketExtended setTicketType(String value) { this.TicketType = value; return this; }
        public Boolean isAgentHasRead() { return AgentHasRead; }
        public TicketExtended setAgentHasRead(Boolean value) { this.AgentHasRead = value; return this; }
        public Boolean isAdminHasRead() { return AdminHasRead; }
        public TicketExtended setAdminHasRead(Boolean value) { this.AdminHasRead = value; return this; }
    }

    public static class Ticket
    {
        public Integer TicketId = null;
        public Date CreatedDate = null;
        public UUID CreatedBy = null;
        public String Description = null;
        public String Resolution = null;
        public Boolean IsClosed = null;
        public Boolean IsFollowup = null;
        public Integer TicketTypeId = null;
        public Date ModifiedDate = null;
        public String ModifiedBy = null;
        
        public Integer getTicketId() { return TicketId; }
        public Ticket setTicketId(Integer value) { this.TicketId = value; return this; }
        public Date getCreatedDate() { return CreatedDate; }
        public Ticket setCreatedDate(Date value) { this.CreatedDate = value; return this; }
        public UUID getCreatedBy() { return CreatedBy; }
        public Ticket setCreatedBy(UUID value) { this.CreatedBy = value; return this; }
        public String getDescription() { return Description; }
        public Ticket setDescription(String value) { this.Description = value; return this; }
        public String getResolution() { return Resolution; }
        public Ticket setResolution(String value) { this.Resolution = value; return this; }
        public Boolean getIsClosed() { return IsClosed; }
        public Ticket setIsClosed(Boolean value) { this.IsClosed = value; return this; }
        public Boolean getIsFollowup() { return IsFollowup; }
        public Ticket setIsFollowup(Boolean value) { this.IsFollowup = value; return this; }
        public Integer getTicketTypeId() { return TicketTypeId; }
        public Ticket setTicketTypeId(Integer value) { this.TicketTypeId = value; return this; }
        public Date getModifiedDate() { return ModifiedDate; }
        public Ticket setModifiedDate(Date value) { this.ModifiedDate = value; return this; }
        public String getModifiedBy() { return ModifiedBy; }
        public Ticket setModifiedBy(String value) { this.ModifiedBy = value; return this; }
    }

}

Java SingleTicketRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .jsv suffix or ?format=jsv

HTTP + JSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /v1/Ticket/{TicketId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsv
HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length

{
	ResponseStatus: 
	{
		ErrorCode: String,
		Message: String,
		StackTrace: String,
		Errors: 
		[
			{
				ErrorCode: String,
				FieldName: String,
				Message: String,
				Meta: 
				{
					String: String
				}
			}
		],
		Meta: 
		{
			String: String
		}
	},
	Ticket: 
	{
		AgentName: String,
		TicketType: String,
		AgentHasRead: False,
		AdminHasRead: False,
		TicketId: 0,
		CreatedDate: 0001-01-01,
		CreatedBy: 00000000000000000000000000000000,
		Description: String,
		Resolution: String,
		IsClosed: False,
		IsFollowup: False,
		TicketTypeId: 0,
		ModifiedDate: 0001-01-01,
		ModifiedBy: String
	}
}