| Requires any of the roles: | Agent, Administrator |
| GET | /v1/Ticket/{TicketId} |
|---|
import java.math.*;
import java.util.*;
import java.io.InputStream;
import net.servicestack.client.*;
public class dtos
{
public static class SingleTicketRequest
{
public String TicketId = null;
public String getTicketId() { return TicketId; }
public SingleTicketRequest setTicketId(String value) { this.TicketId = value; return this; }
}
public static class SingleTicketResponse
{
public ResponseStatus ResponseStatus = null;
public TicketExtended Ticket = null;
public ResponseStatus getResponseStatus() { return ResponseStatus; }
public SingleTicketResponse setResponseStatus(ResponseStatus value) { this.ResponseStatus = value; return this; }
public TicketExtended getTicket() { return Ticket; }
public SingleTicketResponse setTicket(TicketExtended value) { this.Ticket = value; return this; }
}
public static class TicketExtended extends Ticket
{
public String AgentName = null;
public String TicketType = null;
public Boolean AgentHasRead = null;
public Boolean AdminHasRead = null;
public String getAgentName() { return AgentName; }
public TicketExtended setAgentName(String value) { this.AgentName = value; return this; }
public String getTicketType() { return TicketType; }
public TicketExtended setTicketType(String value) { this.TicketType = value; return this; }
public Boolean isAgentHasRead() { return AgentHasRead; }
public TicketExtended setAgentHasRead(Boolean value) { this.AgentHasRead = value; return this; }
public Boolean isAdminHasRead() { return AdminHasRead; }
public TicketExtended setAdminHasRead(Boolean value) { this.AdminHasRead = value; return this; }
}
public static class Ticket
{
public Integer TicketId = null;
public Date CreatedDate = null;
public UUID CreatedBy = null;
public String Description = null;
public String Resolution = null;
public Boolean IsClosed = null;
public Boolean IsFollowup = null;
public Integer TicketTypeId = null;
public Date ModifiedDate = null;
public String ModifiedBy = null;
public Integer getTicketId() { return TicketId; }
public Ticket setTicketId(Integer value) { this.TicketId = value; return this; }
public Date getCreatedDate() { return CreatedDate; }
public Ticket setCreatedDate(Date value) { this.CreatedDate = value; return this; }
public UUID getCreatedBy() { return CreatedBy; }
public Ticket setCreatedBy(UUID value) { this.CreatedBy = value; return this; }
public String getDescription() { return Description; }
public Ticket setDescription(String value) { this.Description = value; return this; }
public String getResolution() { return Resolution; }
public Ticket setResolution(String value) { this.Resolution = value; return this; }
public Boolean getIsClosed() { return IsClosed; }
public Ticket setIsClosed(Boolean value) { this.IsClosed = value; return this; }
public Boolean getIsFollowup() { return IsFollowup; }
public Ticket setIsFollowup(Boolean value) { this.IsFollowup = value; return this; }
public Integer getTicketTypeId() { return TicketTypeId; }
public Ticket setTicketTypeId(Integer value) { this.TicketTypeId = value; return this; }
public Date getModifiedDate() { return ModifiedDate; }
public Ticket setModifiedDate(Date value) { this.ModifiedDate = value; return this; }
public String getModifiedBy() { return ModifiedBy; }
public Ticket setModifiedBy(String value) { this.ModifiedBy = value; return this; }
}
}
To override the Content-type in your clients, use the HTTP Accept Header, append the .jsv suffix or ?format=jsv
The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.
GET /v1/Ticket/{TicketId} HTTP/1.1
Host: api.dev.dynamics.trendsic.com
Accept: text/jsv
HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length
{
ResponseStatus:
{
ErrorCode: String,
Message: String,
StackTrace: String,
Errors:
[
{
ErrorCode: String,
FieldName: String,
Message: String,
Meta:
{
String: String
}
}
],
Meta:
{
String: String
}
},
Ticket:
{
AgentName: String,
TicketType: String,
AgentHasRead: False,
AdminHasRead: False,
TicketId: 0,
CreatedDate: 0001-01-01,
CreatedBy: 00000000000000000000000000000000,
Description: String,
Resolution: String,
IsClosed: False,
IsFollowup: False,
TicketTypeId: 0,
ModifiedDate: 0001-01-01,
ModifiedBy: String
}
}