Trendsic Platform Service

SingleTicketRequest

**Requires Authentication**
Requires any of the roles:	Agent, Administrator

The following routes are available for this service:
GET	/v1/Ticket/{TicketId}

import java.math.*
import java.util.*
import java.io.InputStream
import net.servicestack.client.*


open class SingleTicketRequest
{
    open var TicketId:String? = null
}

open class SingleTicketResponse
{
    open var ResponseStatus:ResponseStatus? = null
    open var Ticket:TicketExtended? = null
}

open class TicketExtended : Ticket()
{
    open var AgentName:String? = null
    open var TicketType:String? = null
    open var AgentHasRead:Boolean? = null
    open var AdminHasRead:Boolean? = null
}

open class Ticket
{
    open var TicketId:Int? = null
    open var CreatedDate:Date? = null
    open var CreatedBy:UUID? = null
    open var Description:String? = null
    open var Resolution:String? = null
    open var IsClosed:Boolean? = null
    open var IsFollowup:Boolean? = null
    open var TicketTypeId:Int? = null
    open var ModifiedDate:Date? = null
    open var ModifiedBy:String? = null
}

Kotlin SingleTicketRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .jsv suffix or ?format=jsv

HTTP + JSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /v1/Ticket/{TicketId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsv

HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length

{
	ResponseStatus: 
	{
		ErrorCode: String,
		Message: String,
		StackTrace: String,
		Errors: 
		[
			{
				ErrorCode: String,
				FieldName: String,
				Message: String,
				Meta: 
				{
					String: String
				}
			}
		],
		Meta: 
		{
			String: String
		}
	},
	Ticket: 
	{
		AgentName: String,
		TicketType: String,
		AgentHasRead: False,
		AdminHasRead: False,
		TicketId: 0,
		CreatedDate: 0001-01-01,
		CreatedBy: 00000000000000000000000000000000,
		Description: String,
		Resolution: String,
		IsClosed: False,
		IsFollowup: False,
		TicketTypeId: 0,
		ModifiedDate: 0001-01-01,
		ModifiedBy: String
	}
}