Trendsic Platform Service

TicketRequest

**Requires Authentication**
Requires any of the roles:	Agent, Administrator, Agent, Administrator, Agent, Administrator

The following routes are available for this service:
GET,POST,PUT,OPTIONS	/v1/Ticket
GET	/v1/Ticket/{AgentId}/{Status}

import java.math.*
import java.util.*
import java.io.InputStream
import net.servicestack.client.*


open class TicketRequest
{
    open var Ticket:ArrayList<TicketExtended> = ArrayList<TicketExtended>()
    open var AgentId:Int? = null
    open var Status:String? = null
}

open class TicketExtended : Ticket()
{
    open var AgentName:String? = null
    open var TicketType:String? = null
    open var AgentHasRead:Boolean? = null
    open var AdminHasRead:Boolean? = null
}

open class Ticket
{
    open var TicketId:Int? = null
    open var CreatedDate:Date? = null
    open var CreatedBy:UUID? = null
    open var Description:String? = null
    open var Resolution:String? = null
    open var IsClosed:Boolean? = null
    open var IsFollowup:Boolean? = null
    open var TicketTypeId:Int? = null
    open var ModifiedDate:Date? = null
    open var ModifiedBy:String? = null
}

open class TicketResponse
{
    open var ResponseStatus:ResponseStatus? = null
    open var Ticket:ArrayList<TicketExtended> = ArrayList<TicketExtended>()
}

Kotlin TicketRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .jsv suffix or ?format=jsv

HTTP + JSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /v1/Ticket HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsv
Content-Type: text/jsv
Content-Length: length

{
	Ticket: 
	[
		{
			AgentName: String,
			TicketType: String,
			AgentHasRead: False,
			AdminHasRead: False,
			TicketId: 0,
			CreatedDate: 0001-01-01,
			CreatedBy: 00000000000000000000000000000000,
			Description: String,
			Resolution: String,
			IsClosed: False,
			IsFollowup: False,
			TicketTypeId: 0,
			ModifiedDate: 0001-01-01,
			ModifiedBy: String
		}
	],
	AgentId: 0,
	Status: String
}

HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length

{
	ResponseStatus: 
	{
		ErrorCode: String,
		Message: String,
		StackTrace: String,
		Errors: 
		[
			{
				ErrorCode: String,
				FieldName: String,
				Message: String,
				Meta: 
				{
					String: String
				}
			}
		],
		Meta: 
		{
			String: String
		}
	},
	Ticket: 
	[
		{
			AgentName: String,
			TicketType: String,
			AgentHasRead: False,
			AdminHasRead: False,
			TicketId: 0,
			CreatedDate: 0001-01-01,
			CreatedBy: 00000000000000000000000000000000,
			Description: String,
			Resolution: String,
			IsClosed: False,
			IsFollowup: False,
			TicketTypeId: 0,
			ModifiedDate: 0001-01-01,
			ModifiedBy: String
		}
	]
}