Trendsic Platform Service

CustomerThreadPostRequest

The following routes are available for this service:
POST	/v1/c/thread/{Kind}/{RefId}

"use strict";
export class JobThreadMessageView {
    /** @param {{Id?:number,Party?:string,Mine?:boolean,Who?:string,Body?:string,ViaVoice?:boolean,IsStatusChip?:boolean,ChipKey?:string,SentUtc?:string,SentLocal?:string,Seen?:boolean}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {number} */
    Id;
    /** @type {string} */
    Party;
    /** @type {boolean} */
    Mine;
    /** @type {string} */
    Who;
    /** @type {string} */
    Body;
    /** @type {boolean} */
    ViaVoice;
    /** @type {boolean} */
    IsStatusChip;
    /** @type {string} */
    ChipKey;
    /** @type {string} */
    SentUtc;
    /** @type {string} */
    SentLocal;
    /** @type {boolean} */
    Seen;
}
export class JobThreadView {
    /** @param {{Id?:number,Kind?:string,RefId?:number,RefCode?:string,WorkerContactId?:number,Who?:string,Closed?:boolean,ClosesLocal?:string,Unread?:number,Note?:string,QuickReplies?:string[],Messages?:JobThreadMessageView[]}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {number} */
    Id;
    /** @type {string} */
    Kind;
    /** @type {number} */
    RefId;
    /** @type {string} */
    RefCode;
    /** @type {number} */
    WorkerContactId;
    /** @type {string} */
    Who;
    /** @type {boolean} */
    Closed;
    /** @type {string} */
    ClosesLocal;
    /** @type {number} */
    Unread;
    /** @type {string} */
    Note;
    /** @type {string[]} */
    QuickReplies = [];
    /** @type {JobThreadMessageView[]} */
    Messages = [];
}
export class ProblemReasonView {
    /** @param {{Key?:string,Label?:string}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {string} */
    Key;
    /** @type {string} */
    Label;
}
export class CustomerThreadResponse {
    /** @param {{Threads?:JobThreadView[],ProblemReasons?:ProblemReasonView[],Message?:string,ResponseStatus?:ResponseStatus}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {JobThreadView[]} */
    Threads = [];
    /** @type {ProblemReasonView[]} */
    ProblemReasons = [];
    /** @type {string} */
    Message;
    /** @type {ResponseStatus} */
    ResponseStatus;
}
export class CustomerThreadPostRequest {
    /** @param {{Kind?:string,RefId?:number,WorkerContactId?:number,Body?:string}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {string} */
    Kind;
    /** @type {number} */
    RefId;
    /** @type {number} */
    WorkerContactId;
    /** @type {string} */
    Body;
}

JavaScript CustomerThreadPostRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .jsv suffix or ?format=jsv

HTTP + JSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /v1/c/thread/{Kind}/{RefId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsv
Content-Type: text/jsv
Content-Length: length

{
	Kind: String,
	RefId: 0,
	WorkerContactId: 0,
	Body: String
}

HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length

{
	Threads: 
	[
		{
			Id: 0,
			Kind: String,
			RefId: 0,
			RefCode: String,
			WorkerContactId: 0,
			Who: String,
			Closed: False,
			ClosesLocal: String,
			Unread: 0,
			Note: String,
			QuickReplies: 
			[
				String
			],
			Messages: 
			[
				{
					Id: 0,
					Party: String,
					Mine: False,
					Who: String,
					Body: String,
					ViaVoice: False,
					IsStatusChip: False,
					ChipKey: String,
					SentUtc: 0001-01-01,
					SentLocal: String,
					Seen: False
				}
			]
		}
	],
	ProblemReasons: 
	[
		{
			Key: String,
			Label: String
		}
	],
	Message: String,
	ResponseStatus: 
	{
		ErrorCode: String,
		Message: String,
		StackTrace: String,
		Errors: 
		[
			{
				ErrorCode: String,
				FieldName: String,
				Message: String,
				Meta: 
				{
					String: String
				}
			}
		],
		Meta: 
		{
			String: String
		}
	}
}