Trendsic Platform Service

TicketRequest

**Requires Authentication**
Requires any of the roles:	Agent, Administrator, Agent, Administrator, Agent, Administrator

The following routes are available for this service:
GET,POST,PUT,OPTIONS	/v1/Ticket
GET	/v1/Ticket/{AgentId}/{Status}

"use strict";
export class Ticket {
    /** @param {{TicketId?:number,CreatedDate?:string,CreatedBy?:string,Description?:string,Resolution?:string,IsClosed?:boolean,IsFollowup?:boolean,TicketTypeId?:number,ModifiedDate?:string,ModifiedBy?:string}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {number} */
    TicketId;
    /** @type {string} */
    CreatedDate;
    /** @type {string} */
    CreatedBy;
    /** @type {string} */
    Description;
    /** @type {string} */
    Resolution;
    /** @type {boolean} */
    IsClosed;
    /** @type {boolean} */
    IsFollowup;
    /** @type {number} */
    TicketTypeId;
    /** @type {string} */
    ModifiedDate;
    /** @type {string} */
    ModifiedBy;
}
export class TicketExtended extends Ticket {
    /** @param {{AgentName?:string,TicketType?:string,AgentHasRead?:boolean,AdminHasRead?:boolean,TicketId?:number,CreatedDate?:string,CreatedBy?:string,Description?:string,Resolution?:string,IsClosed?:boolean,IsFollowup?:boolean,TicketTypeId?:number,ModifiedDate?:string,ModifiedBy?:string}} [init] */
    constructor(init) { super(init); Object.assign(this, init) }
    /** @type {string} */
    AgentName;
    /** @type {string} */
    TicketType;
    /** @type {boolean} */
    AgentHasRead;
    /** @type {boolean} */
    AdminHasRead;
}
export class TicketResponse {
    /** @param {{ResponseStatus?:ResponseStatus,Ticket?:TicketExtended[]}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {ResponseStatus} */
    ResponseStatus;
    /** @type {TicketExtended[]} */
    Ticket = [];
}
export class TicketRequest {
    /** @param {{Ticket?:TicketExtended[],AgentId?:number,Status?:string}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {TicketExtended[]} */
    Ticket = [];
    /** @type {number} */
    AgentId;
    /** @type {string} */
    Status;
}

JavaScript TicketRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .jsv suffix or ?format=jsv

HTTP + JSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /v1/Ticket HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsv
Content-Type: text/jsv
Content-Length: length

{
	Ticket: 
	[
		{
			AgentName: String,
			TicketType: String,
			AgentHasRead: False,
			AdminHasRead: False,
			TicketId: 0,
			CreatedDate: 0001-01-01,
			CreatedBy: 00000000000000000000000000000000,
			Description: String,
			Resolution: String,
			IsClosed: False,
			IsFollowup: False,
			TicketTypeId: 0,
			ModifiedDate: 0001-01-01,
			ModifiedBy: String
		}
	],
	AgentId: 0,
	Status: String
}

HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length

{
	ResponseStatus: 
	{
		ErrorCode: String,
		Message: String,
		StackTrace: String,
		Errors: 
		[
			{
				ErrorCode: String,
				FieldName: String,
				Message: String,
				Meta: 
				{
					String: String
				}
			}
		],
		Meta: 
		{
			String: String
		}
	},
	Ticket: 
	[
		{
			AgentName: String,
			TicketType: String,
			AgentHasRead: False,
			AdminHasRead: False,
			TicketId: 0,
			CreatedDate: 0001-01-01,
			CreatedBy: 00000000000000000000000000000000,
			Description: String,
			Resolution: String,
			IsClosed: False,
			IsFollowup: False,
			TicketTypeId: 0,
			ModifiedDate: 0001-01-01,
			ModifiedBy: String
		}
	]
}