Trendsic Platform Service

CustomerThreadRequest

The following routes are available for this service:
GET	/v1/c/thread/{Kind}/{RefId}

import datetime
import decimal
from marshmallow.fields import *
from servicestack import *
from typing import *
from dataclasses import dataclass, field
from dataclasses_json import dataclass_json, LetterCase, Undefined, config
from enum import Enum, IntEnum


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class JobThreadMessageView:
    id: int = 0
    party: Optional[str] = None
    mine: bool = False
    who: Optional[str] = None
    body: Optional[str] = None
    via_voice: bool = False
    is_status_chip: bool = False
    chip_key: Optional[str] = None
    sent_utc: datetime.datetime = datetime.datetime(1, 1, 1)
    sent_local: Optional[str] = None
    seen: bool = False


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class JobThreadView:
    id: int = 0
    kind: Optional[str] = None
    ref_id: int = 0
    ref_code: Optional[str] = None
    worker_contact_id: int = 0
    who: Optional[str] = None
    closed: bool = False
    closes_local: Optional[str] = None
    unread: int = 0
    note: Optional[str] = None
    quick_replies: List[str] = field(default_factory=list)
    messages: List[JobThreadMessageView] = field(default_factory=list)


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class ProblemReasonView:
    key: Optional[str] = None
    label: Optional[str] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class CustomerThreadResponse:
    threads: List[JobThreadView] = field(default_factory=list)
    problem_reasons: List[ProblemReasonView] = field(default_factory=list)
    message: Optional[str] = None
    response_status: Optional[ResponseStatus] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class CustomerThreadRequest:
    kind: Optional[str] = None
    ref_id: int = 0

Python CustomerThreadRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .jsv suffix or ?format=jsv

HTTP + JSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /v1/c/thread/{Kind}/{RefId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsv

HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length

{
	Threads: 
	[
		{
			Id: 0,
			Kind: String,
			RefId: 0,
			RefCode: String,
			WorkerContactId: 0,
			Who: String,
			Closed: False,
			ClosesLocal: String,
			Unread: 0,
			Note: String,
			QuickReplies: 
			[
				String
			],
			Messages: 
			[
				{
					Id: 0,
					Party: String,
					Mine: False,
					Who: String,
					Body: String,
					ViaVoice: False,
					IsStatusChip: False,
					ChipKey: String,
					SentUtc: 0001-01-01,
					SentLocal: String,
					Seen: False
				}
			]
		}
	],
	ProblemReasons: 
	[
		{
			Key: String,
			Label: String
		}
	],
	Message: String,
	ResponseStatus: 
	{
		ErrorCode: String,
		Message: String,
		StackTrace: String,
		Errors: 
		[
			{
				ErrorCode: String,
				FieldName: String,
				Message: String,
				Meta: 
				{
					String: String
				}
			}
		],
		Meta: 
		{
			String: String
		}
	}
}