Trendsic Platform Service

<back to all web services

KpiV2Request

Requires Authentication
The following routes are available for this service:
POST,OPTIONS/v1/dashboard/kpiv2
import Foundation
import ServiceStack

public class KpiV2Request : Codable
{
    public var fromDate:Date
    public var toDate:Date
    public var locationIds:[String] = []
    public var includeScope:Bool
    public var stateCode:String
    public var compare:String

    required public init(){}
}

public class KpiV2Response : Codable
{
    public var responseStatus:ResponseStatus
    public var stats:[DashboardStatTile] = []
    public var trend:[DashboardSeries] = []
    public var servicesByType:DashboardSeries
    public var locationLeaderboard:[KpiV2LocationRow] = []
    public var workerProductivity:[KpiV2WorkerRow] = []
    public var heatmap:[KpiV2HeatPoint] = []
    public var liveQueue:[KpiV2LiveRow] = []
    public var scope:SvcScope

    required public init(){}
}

public class DashboardStatTile : Codable
{
    public var key:String
    public var label:String
    public var value:Double
    public var previousValue:Double?
    public var unit:String
    public var deltaPct:Double?

    required public init(){}
}

public class DashboardSeries : Codable
{
    public var name:String
    public var points:[DashboardSeriesPoint] = []

    required public init(){}
}

public class DashboardSeriesPoint : Codable
{
    public var label:String
    public var value:Double

    required public init(){}
}

public class KpiV2LocationRow : Codable
{
    public var locationName:String
    public var walkins:Int
    public var completed:Int
    public var avgServiceMinutes:Double
    public var abandonmentPct:Double

    required public init(){}
}

public class KpiV2WorkerRow : Codable
{
    public var workerName:String
    public var completed:Int
    public var avgServiceMinutes:Double

    required public init(){}
}

public class KpiV2HeatPoint : Codable
{
    public var dow:Int
    public var hr:Int
    public var cnt:Int

    required public init(){}
}

public class KpiV2LiveRow : Codable
{
    public var locationName:String
    public var waiting:Int
    public var inProgress:Int

    required public init(){}
}

public class SvcScope : Codable
{
    public var stateCode:String
    public var branches:[SvcBranchRow] = []
    public var states:[SvcStateRow] = []
    public var total:SvcMetrics
    public var comparison:SvcComparison
    public var feesByService:[SvcServiceRow] = []
    public var byHour:[SvcHourRow] = []
    public var workers:[SvcWorkerRow] = []
    public var multiZone:Bool
    public var multiState:Bool
    public var recordingSinceUtc:Date?
    public var sessionsSinceUtc:Date?
    public var alerts:[SvcAlert] = []
    public var canSeeStaff:Bool
    public var canSeeFinancial:Bool
    public var canSeePay:Bool

    required public init(){}
}

public class SvcBranchRow : Codable
{
    public var branchId:String
    public var name:String
    public var stateCode:String
    public var zoneCode:String
    public var timeZone:String
    public var windows:Int
    public var recordingSinceUtc:Date?
    public var sessionsSinceUtc:Date?
    public var metrics:SvcMetrics

    required public init(){}
}

public class SvcMetrics : Codable
{
    public var checkins:Int
    public var walkins:Int
    public var appts:Int
    public var served:Int
    public var noShows:Int
    public var apptNoShows:Int
    public var cancelledAtWindow:Int
    public var abandoned:Int
    public var called:Int
    public var calledUp:Int
    public var abandonRate:Double?
    public var noShowRate:Double?
    public var avgServiceSec:Double?
    public var medianServiceSec:Double?
    public var avgWaitSec:Double?
    public var maxWaitSec:Int
    public var avgWalkUpSec:Double?
    public var expectedServiceSec:Double?
    public var signedSec:Int
    public var servingSec:Int
    public var pausedSec:Int
    public var idleSec:Int
    public var unstaffedSec:Int
    public var utilization:Double?
    public var idleShare:Double?
    public var pausedShare:Double?
    public var sessions:Int
    public var openDays:Int
    public var feesEarned:Double?
    public var avgFee:Double?
    public var feesPerStaffedHour:Double?
    public var expectedFeesPerStaffedHour:Double?
    public var laborCost:Double?
    public var laborPartial:Bool
    public var missingCostEmployeeIds:[String] = []
    public var missingCost:[SvcNamedTime] = []
    public var laborLocked:Bool
    public var contribution:Double?
    public var lostFees:Double?
    public var lostNoShowFees:Double?
    public var mix:[String:Int] = [:]
    public var hourlyServed:[Int] = []
    public var hourlyFees:[Double] = []
    public var hourlyCost:[Double] = []
    public var tints:[SvcTint] = []

    required public init(){}
}

public class SvcNamedTime : Codable
{
    public var id:String
    public var name:String
    public var signedSec:Int
    public var served:Int

    required public init(){}
}

public class SvcTint : Codable
{
    public var field:String
    public var tone:String
    public var reason:String
    public var value:Double?
    public var reference:Double?
    public var branchValue:Double?

    required public init(){}
}

public class SvcStateRow : Codable
{
    public var stateCode:String
    public var stateName:String
    public var branches:Int
    public var metrics:SvcMetrics

    required public init(){}
}

public class SvcComparison : Codable
{
    public var mode:String
    public var fromDate:Date?
    public var toDate:Date?
    public var cutoffMinute:Int?
    public var hasData:Bool
    public var metrics:SvcMetrics

    required public init(){}
}

public class SvcServiceRow : Codable
{
    public var lineId:String
    public var name:String
    public var completed:Int
    public var avgServiceSec:Double?
    public var branchAvgServiceSec:Double?
    public var feesEarned:Double?
    public var feeCurrent:Double?
    public var feeMin:Double?
    public var feeMax:Double?
    public var feePerMinute:Double?
    public var branchFeePerMinute:Double?
    public var feeChanges:[SvcFeeChange] = []

    required public init(){}
}

public class SvcFeeChange : Codable
{
    public var locationId:String
    public var onDate:Date
    public var fromFee:Double
    public var toFee:Double

    required public init(){}
}

public class SvcHourRow : Codable
{
    public var localHour:Int
    public var served:Int
    public var feesEarned:Double?
    public var costToStaff:Double?

    required public init(){}
}

public class SvcWorkerRow : Codable
{
    public var employeeId:String
    public var branchId:String
    public var branchName:String
    public var name:String
    public var served:Int
    public var avgServiceSec:Double?
    public var utilization:Double?

    required public init(){}
}

public class SvcAlert : Codable
{
    public var level:String
    public var view:String
    public var code:String
    public var stationId:String?
    public var employeeId:String?
    public var branchId:String?
    public var lineId:String?
    public var name:String
    public var otherLineId:String?
    public var otherName:String
    public var stationIds:[String] = []
    public var values:[String:Double] = [:]

    required public init(){}
}


Swift KpiV2Request DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .jsv suffix or ?format=jsv

HTTP + JSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /v1/dashboard/kpiv2 HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsv
Content-Type: text/jsv
Content-Length: length

{
	FromDate: 0001-01-01,
	ToDate: 0001-01-01,
	LocationIds: 
	[
		00000000000000000000000000000000
	],
	IncludeScope: False,
	StateCode: String,
	Compare: String
}
HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length

{
	ResponseStatus: 
	{
		ErrorCode: String,
		Message: String,
		StackTrace: String,
		Errors: 
		[
			{
				ErrorCode: String,
				FieldName: String,
				Message: String,
				Meta: 
				{
					String: String
				}
			}
		],
		Meta: 
		{
			String: String
		}
	},
	Stats: 
	[
		{
			Key: String,
			Label: String,
			Value: 0,
			PreviousValue: 0,
			Unit: String
		}
	],
	Trend: 
	[
		{
			Name: String,
			Points: 
			[
				{
					Label: String,
					Value: 0
				}
			]
		}
	],
	ServicesByType: 
	{
		Name: String,
		Points: 
		[
			{
				Label: String,
				Value: 0
			}
		]
	},
	LocationLeaderboard: 
	[
		{
			LocationName: String,
			Walkins: 0,
			Completed: 0,
			AvgServiceMinutes: 0,
			AbandonmentPct: 0
		}
	],
	WorkerProductivity: 
	[
		{
			WorkerName: String,
			Completed: 0,
			AvgServiceMinutes: 0
		}
	],
	Heatmap: 
	[
		{
			Dow: 0,
			Hr: 0,
			Cnt: 0
		}
	],
	LiveQueue: 
	[
		{
			LocationName: String,
			Waiting: 0,
			InProgress: 0
		}
	],
	Scope: 
	{
		StateCode: String,
		Branches: 
		[
			{
				BranchId: 00000000000000000000000000000000,
				Name: String,
				StateCode: String,
				ZoneCode: String,
				TimeZone: String,
				Windows: 0,
				RecordingSinceUtc: 0001-01-01,
				SessionsSinceUtc: 0001-01-01,
				Metrics: 
				{
					Checkins: 0,
					Walkins: 0,
					Appts: 0,
					Served: 0,
					NoShows: 0,
					ApptNoShows: 0,
					CancelledAtWindow: 0,
					Abandoned: 0,
					Called: 0,
					CalledUp: 0,
					AbandonRate: 0,
					NoShowRate: 0,
					AvgServiceSec: 0,
					MedianServiceSec: 0,
					AvgWaitSec: 0,
					MaxWaitSec: 0,
					AvgWalkUpSec: 0,
					ExpectedServiceSec: 0,
					SignedSec: 0,
					ServingSec: 0,
					PausedSec: 0,
					IdleSec: 0,
					UnstaffedSec: 0,
					Utilization: 0,
					IdleShare: 0,
					PausedShare: 0,
					Sessions: 0,
					OpenDays: 0,
					FeesEarned: 0,
					AvgFee: 0,
					FeesPerStaffedHour: 0,
					ExpectedFeesPerStaffedHour: 0,
					LaborCost: 0,
					LaborPartial: False,
					MissingCostEmployeeIds: 
					[
						00000000000000000000000000000000
					],
					MissingCost: 
					[
						{
							Id: 00000000000000000000000000000000,
							Name: String,
							SignedSec: 0,
							Served: 0
						}
					],
					LaborLocked: False,
					Contribution: 0,
					LostFees: 0,
					LostNoShowFees: 0,
					Mix: 
					{
						00000000000000000000000000000000: 0
					},
					HourlyServed: 
					[
						0
					],
					HourlyFees: 
					[
						0
					],
					HourlyCost: 
					[
						0
					],
					Tints: 
					[
						{
							Field: String,
							Tone: String,
							Reason: String,
							Value: 0,
							Reference: 0,
							BranchValue: 0
						}
					]
				}
			}
		],
		States: 
		[
			{
				StateCode: String,
				StateName: String,
				Branches: 0,
				Metrics: 
				{
					Checkins: 0,
					Walkins: 0,
					Appts: 0,
					Served: 0,
					NoShows: 0,
					ApptNoShows: 0,
					CancelledAtWindow: 0,
					Abandoned: 0,
					Called: 0,
					CalledUp: 0,
					AbandonRate: 0,
					NoShowRate: 0,
					AvgServiceSec: 0,
					MedianServiceSec: 0,
					AvgWaitSec: 0,
					MaxWaitSec: 0,
					AvgWalkUpSec: 0,
					ExpectedServiceSec: 0,
					SignedSec: 0,
					ServingSec: 0,
					PausedSec: 0,
					IdleSec: 0,
					UnstaffedSec: 0,
					Utilization: 0,
					IdleShare: 0,
					PausedShare: 0,
					Sessions: 0,
					OpenDays: 0,
					FeesEarned: 0,
					AvgFee: 0,
					FeesPerStaffedHour: 0,
					ExpectedFeesPerStaffedHour: 0,
					LaborCost: 0,
					LaborPartial: False,
					MissingCostEmployeeIds: 
					[
						00000000000000000000000000000000
					],
					MissingCost: 
					[
						{
							Id: 00000000000000000000000000000000,
							Name: String,
							SignedSec: 0,
							Served: 0
						}
					],
					LaborLocked: False,
					Contribution: 0,
					LostFees: 0,
					LostNoShowFees: 0,
					Mix: 
					{
						00000000000000000000000000000000: 0
					},
					HourlyServed: 
					[
						0
					],
					HourlyFees: 
					[
						0
					],
					HourlyCost: 
					[
						0
					],
					Tints: 
					[
						{
							Field: String,
							Tone: String,
							Reason: String,
							Value: 0,
							Reference: 0,
							BranchValue: 0
						}
					]
				}
			}
		],
		Total: 
		{
			Checkins: 0,
			Walkins: 0,
			Appts: 0,
			Served: 0,
			NoShows: 0,
			ApptNoShows: 0,
			CancelledAtWindow: 0,
			Abandoned: 0,
			Called: 0,
			CalledUp: 0,
			AbandonRate: 0,
			NoShowRate: 0,
			AvgServiceSec: 0,
			MedianServiceSec: 0,
			AvgWaitSec: 0,
			MaxWaitSec: 0,
			AvgWalkUpSec: 0,
			ExpectedServiceSec: 0,
			SignedSec: 0,
			ServingSec: 0,
			PausedSec: 0,
			IdleSec: 0,
			UnstaffedSec: 0,
			Utilization: 0,
			IdleShare: 0,
			PausedShare: 0,
			Sessions: 0,
			OpenDays: 0,
			FeesEarned: 0,
			AvgFee: 0,
			FeesPerStaffedHour: 0,
			ExpectedFeesPerStaffedHour: 0,
			LaborCost: 0,
			LaborPartial: False,
			MissingCostEmployeeIds: 
			[
				00000000000000000000000000000000
			],
			MissingCost: 
			[
				{
					Id: 00000000000000000000000000000000,
					Name: String,
					SignedSec: 0,
					Served: 0
				}
			],
			LaborLocked: False,
			Contribution: 0,
			LostFees: 0,
			LostNoShowFees: 0,
			Mix: 
			{
				00000000000000000000000000000000: 0
			},
			HourlyServed: 
			[
				0
			],
			HourlyFees: 
			[
				0
			],
			HourlyCost: 
			[
				0
			],
			Tints: 
			[
				{
					Field: String,
					Tone: String,
					Reason: String,
					Value: 0,
					Reference: 0,
					BranchValue: 0
				}
			]
		},
		Comparison: 
		{
			Mode: String,
			FromDate: 0001-01-01,
			ToDate: 0001-01-01,
			CutoffMinute: 0,
			HasData: False,
			Metrics: 
			{
				Checkins: 0,
				Walkins: 0,
				Appts: 0,
				Served: 0,
				NoShows: 0,
				ApptNoShows: 0,
				CancelledAtWindow: 0,
				Abandoned: 0,
				Called: 0,
				CalledUp: 0,
				AbandonRate: 0,
				NoShowRate: 0,
				AvgServiceSec: 0,
				MedianServiceSec: 0,
				AvgWaitSec: 0,
				MaxWaitSec: 0,
				AvgWalkUpSec: 0,
				ExpectedServiceSec: 0,
				SignedSec: 0,
				ServingSec: 0,
				PausedSec: 0,
				IdleSec: 0,
				UnstaffedSec: 0,
				Utilization: 0,
				IdleShare: 0,
				PausedShare: 0,
				Sessions: 0,
				OpenDays: 0,
				FeesEarned: 0,
				AvgFee: 0,
				FeesPerStaffedHour: 0,
				ExpectedFeesPerStaffedHour: 0,
				LaborCost: 0,
				LaborPartial: False,
				MissingCostEmployeeIds: 
				[
					00000000000000000000000000000000
				],
				MissingCost: 
				[
					{
						Id: 00000000000000000000000000000000,
						Name: String,
						SignedSec: 0,
						Served: 0
					}
				],
				LaborLocked: False,
				Contribution: 0,
				LostFees: 0,
				LostNoShowFees: 0,
				Mix: 
				{
					00000000000000000000000000000000: 0
				},
				HourlyServed: 
				[
					0
				],
				HourlyFees: 
				[
					0
				],
				HourlyCost: 
				[
					0
				],
				Tints: 
				[
					{
						Field: String,
						Tone: String,
						Reason: String,
						Value: 0,
						Reference: 0,
						BranchValue: 0
					}
				]
			}
		},
		FeesByService: 
		[
			{
				LineId: 00000000000000000000000000000000,
				Name: String,
				Completed: 0,
				AvgServiceSec: 0,
				BranchAvgServiceSec: 0,
				FeesEarned: 0,
				FeeCurrent: 0,
				FeeMin: 0,
				FeeMax: 0,
				FeePerMinute: 0,
				BranchFeePerMinute: 0,
				FeeChanges: 
				[
					{
						LocationId: 00000000000000000000000000000000,
						OnDate: 0001-01-01,
						FromFee: 0,
						ToFee: 0
					}
				]
			}
		],
		ByHour: 
		[
			{
				LocalHour: 0,
				Served: 0,
				FeesEarned: 0,
				CostToStaff: 0
			}
		],
		Workers: 
		[
			{
				EmployeeId: 00000000000000000000000000000000,
				BranchId: 00000000000000000000000000000000,
				BranchName: String,
				Name: String,
				Served: 0,
				AvgServiceSec: 0,
				Utilization: 0
			}
		],
		MultiZone: False,
		MultiState: False,
		RecordingSinceUtc: 0001-01-01,
		SessionsSinceUtc: 0001-01-01,
		Alerts: 
		[
			{
				Level: String,
				View: String,
				Code: String,
				StationId: 00000000000000000000000000000000,
				EmployeeId: 00000000000000000000000000000000,
				BranchId: 00000000000000000000000000000000,
				LineId: 00000000000000000000000000000000,
				Name: String,
				OtherLineId: 00000000000000000000000000000000,
				OtherName: String,
				StationIds: 
				[
					00000000000000000000000000000000
				],
				Values: 
				{
					String: 0
				}
			}
		],
		CanSeeStaff: False,
		CanSeeFinancial: False,
		CanSeePay: False
	}
}