Trendsic Platform Service

SupportRequest

**Requires Authentication**
Requires any of the roles:	Agent, Administrator, Agent, Administrator, Agent, Administrator

The following routes are available for this service:
GET	/v1/SupportEdit/{TicketId}
POST,DELETE,OPTIONS	/v1/SupportEdit

import Foundation
import ServiceStack

public class SupportRequest : Codable
{
    public var support:[Support] = []
    public var agentId:Int
    public var ticketId:Int

    required public init(){}
}

public class Support : Codable
{
    public var supportId:Int
    public var ticketId:Int
    public var agentId:Int

    required public init(){}
}

public class SupportResponse : Codable
{
    public var responseStatus:ResponseStatus
    public var support:[SupportExtended] = []

    required public init(){}
}

public class SupportExtended : Support
{
    public var agentName:String

    required public init(){ super.init() }

    private enum CodingKeys : String, CodingKey {
        case agentName
    }

    required public init(from decoder: Decoder) throws {
        try super.init(from: decoder)
        let container = try decoder.container(keyedBy: CodingKeys.self)
        agentName = try container.decodeIfPresent(String.self, forKey: .agentName)
    }

    public override func encode(to encoder: Encoder) throws {
        try super.encode(to: encoder)
        var container = encoder.container(keyedBy: CodingKeys.self)
        if agentName != nil { try container.encode(agentName, forKey: .agentName) }
    }
}

Swift SupportRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .jsv suffix or ?format=jsv

HTTP + JSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /v1/SupportEdit HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsv
Content-Type: text/jsv
Content-Length: length

{
	Support: 
	[
		{
			SupportId: 0,
			TicketId: 0,
			AgentId: 0
		}
	],
	AgentId: 0,
	TicketId: 0
}

HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length

{
	ResponseStatus: 
	{
		ErrorCode: String,
		Message: String,
		StackTrace: String,
		Errors: 
		[
			{
				ErrorCode: String,
				FieldName: String,
				Message: String,
				Meta: 
				{
					String: String
				}
			}
		],
		Meta: 
		{
			String: String
		}
	},
	Support: 
	[
		{
			AgentName: String,
			SupportId: 0,
			TicketId: 0,
			AgentId: 0
		}
	]
}