| Requires any of the roles: | Agent, Administrator |
| PUT,OPTIONS | /v1/contact/{ContactId}/say-name-as |
|---|
export class ContactQueueVisit
{
public CheckinId: string;
public BranchId: string;
public BranchName: string;
public LineId: string;
public ServiceName: string;
public Outcome: number;
public OutcomeLabel: string;
public IsAppointment: boolean;
public SignInUtc?: string;
public CalledUtc?: string;
public FirstStartUtc?: string;
public CompletedTime?: string;
public WaitMinutes?: number;
public ServiceMinutes?: number;
public WindowName: string;
public TicketLabel: string;
public HoldReason: string;
public ReturnedTime?: string;
public PausedMinutes: number;
public constructor(init?: Partial<ContactQueueVisit>) { (Object as any).assign(this, init); }
}
export class ContactQueueVisitSummary
{
public Visits: number;
public Completed: number;
public NoShows: number;
public NoShows90d: number;
public Cancelled: number;
public Unfulfilled: number;
public Appointments: number;
public LastVisitUtc?: string;
public LastNoShowUtc?: string;
public AvgWaitMinutes?: number;
public SmsOptIn: boolean;
public TextsSent90d: number;
public SayNameAs: string;
public constructor(init?: Partial<ContactQueueVisitSummary>) { (Object as any).assign(this, init); }
}
export class ContactVisitsResponse
{
public ResponseStatus: ResponseStatus;
public Visits: ContactQueueVisit[] = [];
public Summary: ContactQueueVisitSummary;
public constructor(init?: Partial<ContactVisitsResponse>) { (Object as any).assign(this, init); }
}
export class ContactSayNameAsRequest
{
public ContactId: number;
public SayNameAs: string;
public constructor(init?: Partial<ContactSayNameAsRequest>) { (Object as any).assign(this, init); }
}
TypeScript ContactSayNameAsRequest DTOs
To override the Content-type in your clients, use the HTTP Accept Header, append the .jsv suffix or ?format=jsv
The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.
PUT /v1/contact/{ContactId}/say-name-as HTTP/1.1
Host: api.dev.dynamics.trendsic.com
Accept: text/jsv
Content-Type: text/jsv
Content-Length: length
{
ContactId: 0,
SayNameAs: String
}
HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length
{
ResponseStatus:
{
ErrorCode: String,
Message: String,
StackTrace: String,
Errors:
[
{
ErrorCode: String,
FieldName: String,
Message: String,
Meta:
{
String: String
}
}
],
Meta:
{
String: String
}
},
Visits:
[
{
CheckinId: 00000000000000000000000000000000,
BranchId: 00000000000000000000000000000000,
BranchName: String,
LineId: 00000000000000000000000000000000,
ServiceName: String,
Outcome: 0,
OutcomeLabel: String,
IsAppointment: False,
SignInUtc: 0001-01-01,
CalledUtc: 0001-01-01,
FirstStartUtc: 0001-01-01,
CompletedTime: 0001-01-01,
WaitMinutes: 0,
ServiceMinutes: 0,
WindowName: String,
TicketLabel: String,
HoldReason: String,
ReturnedTime: 0001-01-01,
PausedMinutes: 0
}
],
Summary:
{
Visits: 0,
Completed: 0,
NoShows: 0,
NoShows90d: 0,
Cancelled: 0,
Unfulfilled: 0,
Appointments: 0,
LastVisitUtc: 0001-01-01,
LastNoShowUtc: 0001-01-01,
AvgWaitMinutes: 0,
SmsOptIn: False,
TextsSent90d: 0,
SayNameAs: String
}
}