Trendsic Platform Service

CustomerThreadRequest

The following routes are available for this service:
GET	/v1/c/thread/{Kind}/{RefId}


export class JobThreadMessageView
{
    public Id: number;
    public Party: string;
    public Mine: boolean;
    public Who: string;
    public Body: string;
    public ViaVoice: boolean;
    public IsStatusChip: boolean;
    public ChipKey: string;
    public SentUtc: string;
    public SentLocal: string;
    public Seen: boolean;

    public constructor(init?: Partial<JobThreadMessageView>) { (Object as any).assign(this, init); }
}

export class JobThreadView
{
    public Id: number;
    public Kind: string;
    public RefId: number;
    public RefCode: string;
    public WorkerContactId: number;
    public Who: string;
    public Closed: boolean;
    public ClosesLocal: string;
    public Unread: number;
    public Note: string;
    public QuickReplies: string[] = [];
    public Messages: JobThreadMessageView[] = [];

    public constructor(init?: Partial<JobThreadView>) { (Object as any).assign(this, init); }
}

export class ProblemReasonView
{
    public Key: string;
    public Label: string;

    public constructor(init?: Partial<ProblemReasonView>) { (Object as any).assign(this, init); }
}

export class CustomerThreadResponse
{
    public Threads: JobThreadView[] = [];
    public ProblemReasons: ProblemReasonView[] = [];
    public Message: string;
    public ResponseStatus: ResponseStatus;

    public constructor(init?: Partial<CustomerThreadResponse>) { (Object as any).assign(this, init); }
}

export class CustomerThreadRequest
{
    public Kind: string;
    public RefId: number;

    public constructor(init?: Partial<CustomerThreadRequest>) { (Object as any).assign(this, init); }
}

TypeScript CustomerThreadRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .jsv suffix or ?format=jsv

HTTP + JSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /v1/c/thread/{Kind}/{RefId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsv

HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length

{
	Threads: 
	[
		{
			Id: 0,
			Kind: String,
			RefId: 0,
			RefCode: String,
			WorkerContactId: 0,
			Who: String,
			Closed: False,
			ClosesLocal: String,
			Unread: 0,
			Note: String,
			QuickReplies: 
			[
				String
			],
			Messages: 
			[
				{
					Id: 0,
					Party: String,
					Mine: False,
					Who: String,
					Body: String,
					ViaVoice: False,
					IsStatusChip: False,
					ChipKey: String,
					SentUtc: 0001-01-01,
					SentLocal: String,
					Seen: False
				}
			]
		}
	],
	ProblemReasons: 
	[
		{
			Key: String,
			Label: String
		}
	],
	Message: String,
	ResponseStatus: 
	{
		ErrorCode: String,
		Message: String,
		StackTrace: String,
		Errors: 
		[
			{
				ErrorCode: String,
				FieldName: String,
				Message: String,
				Meta: 
				{
					String: String
				}
			}
		],
		Meta: 
		{
			String: String
		}
	}
}