Trendsic Platform Service

SingleTicketRequest

**Requires Authentication**
Requires any of the roles:	Agent, Administrator

The following routes are available for this service:
GET	/v1/Ticket/{TicketId}


export class Ticket
{
    public TicketId: number;
    public CreatedDate: string;
    public CreatedBy: string;
    public Description: string;
    public Resolution: string;
    public IsClosed: boolean;
    public IsFollowup: boolean;
    public TicketTypeId: number;
    public ModifiedDate: string;
    public ModifiedBy: string;

    public constructor(init?: Partial<Ticket>) { (Object as any).assign(this, init); }
}

export class TicketExtended extends Ticket
{
    public AgentName: string;
    public TicketType: string;
    public AgentHasRead: boolean;
    public AdminHasRead: boolean;

    public constructor(init?: Partial<TicketExtended>) { super(init); (Object as any).assign(this, init); }
}

export class SingleTicketResponse
{
    public ResponseStatus: ResponseStatus;
    public Ticket: TicketExtended;

    public constructor(init?: Partial<SingleTicketResponse>) { (Object as any).assign(this, init); }
}

export class SingleTicketRequest
{
    public TicketId: string;

    public constructor(init?: Partial<SingleTicketRequest>) { (Object as any).assign(this, init); }
}

TypeScript SingleTicketRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .jsv suffix or ?format=jsv

HTTP + JSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /v1/Ticket/{TicketId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsv

HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length

{
	ResponseStatus: 
	{
		ErrorCode: String,
		Message: String,
		StackTrace: String,
		Errors: 
		[
			{
				ErrorCode: String,
				FieldName: String,
				Message: String,
				Meta: 
				{
					String: String
				}
			}
		],
		Meta: 
		{
			String: String
		}
	},
	Ticket: 
	{
		AgentName: String,
		TicketType: String,
		AgentHasRead: False,
		AdminHasRead: False,
		TicketId: 0,
		CreatedDate: 0001-01-01,
		CreatedBy: 00000000000000000000000000000000,
		Description: String,
		Resolution: String,
		IsClosed: False,
		IsFollowup: False,
		TicketTypeId: 0,
		ModifiedDate: 0001-01-01,
		ModifiedBy: String
	}
}