Trendsic Platform Service

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SupportRequest

Requires Authentication
Requires any of the roles:Agent, Administrator, Agent, Administrator, Agent, Administrator
The following routes are available for this service:
GET/v1/SupportEdit/{TicketId}
POST,DELETE,OPTIONS/v1/SupportEdit

export class Support
{
    public SupportId: number;
    public TicketId: number;
    public AgentId: number;

    public constructor(init?: Partial<Support>) { (Object as any).assign(this, init); }
}

export class SupportExtended extends Support
{
    public AgentName: string;

    public constructor(init?: Partial<SupportExtended>) { super(init); (Object as any).assign(this, init); }
}

export class SupportResponse
{
    public ResponseStatus: ResponseStatus;
    public Support: SupportExtended[] = [];

    public constructor(init?: Partial<SupportResponse>) { (Object as any).assign(this, init); }
}

export class SupportRequest
{
    public Support: Support[] = [];
    public AgentId: number;
    public TicketId: number;

    public constructor(init?: Partial<SupportRequest>) { (Object as any).assign(this, init); }
}

TypeScript SupportRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .jsv suffix or ?format=jsv

HTTP + JSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /v1/SupportEdit HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsv
Content-Type: text/jsv
Content-Length: length

{
	Support: 
	[
		{
			SupportId: 0,
			TicketId: 0,
			AgentId: 0
		}
	],
	AgentId: 0,
	TicketId: 0
}
HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length

{
	ResponseStatus: 
	{
		ErrorCode: String,
		Message: String,
		StackTrace: String,
		Errors: 
		[
			{
				ErrorCode: String,
				FieldName: String,
				Message: String,
				Meta: 
				{
					String: String
				}
			}
		],
		Meta: 
		{
			String: String
		}
	},
	Support: 
	[
		{
			AgentName: String,
			SupportId: 0,
			TicketId: 0,
			AgentId: 0
		}
	]
}