""" Options:
Date: 2025-12-06 08:13:05
Version: 8.80
Tip: To override a DTO option, remove "#" prefix before updating
BaseUrl: https://api.dev.dynamics.trendsic.com

#GlobalNamespace: 
#AddServiceStackTypes: True
#AddResponseStatus: False
#AddImplicitVersion: 
#AddDescriptionAsComments: True
IncludeTypes: TicketRequest.*
#ExcludeTypes: 
#DefaultImports: datetime,decimal,marshmallow.fields:*,servicestack:*,typing:*,dataclasses:dataclass/field,dataclasses_json:dataclass_json/LetterCase/Undefined/config,enum:Enum/IntEnum
#DataClass: 
#DataClassJson: 
"""

import datetime
import decimal
from marshmallow.fields import *
from servicestack import *
from typing import *
from dataclasses import dataclass, field
from dataclasses_json import dataclass_json, LetterCase, Undefined, config
from enum import Enum, IntEnum


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class Ticket:
    ticket_id: int = 0
    created_date: datetime.datetime = datetime.datetime(1, 1, 1)
    created_by: Optional[str] = None
    description: Optional[str] = None
    resolution: Optional[str] = None
    is_closed: bool = False
    is_followup: bool = False
    ticket_type_id: int = 0
    modified_date: datetime.datetime = datetime.datetime(1, 1, 1)
    modified_by: Optional[str] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class TicketExtended(Ticket):
    agent_name: Optional[str] = None
    ticket_type: Optional[str] = None
    agent_has_read: bool = False
    admin_has_read: bool = False


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class TicketResponse:
    response_status: Optional[ResponseStatus] = None
    ticket: List[TicketExtended] = field(default_factory=list)


# @Route("/v1/Ticket", "GET,POST,PUT,OPTIONS")
# @Route("/v1/Ticket/{AgentId}/{Status}", "GET")
@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class TicketRequest(IReturn[TicketResponse]):
    ticket: List[TicketExtended] = field(default_factory=list)
    agent_id: int = 0
    status: Optional[str] = None