Trendsic Platform Service

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SingleTicketRequest

Requires Authentication
Requires any of the roles:Agent, Administrator
The following routes are available for this service:
GET/v1/Ticket/{TicketId}
import java.math.*;
import java.util.*;
import java.io.InputStream;
import net.servicestack.client.*;

public class dtos
{

    public static class SingleTicketRequest
    {
        public String TicketId = null;
        
        public String getTicketId() { return TicketId; }
        public SingleTicketRequest setTicketId(String value) { this.TicketId = value; return this; }
    }

    public static class SingleTicketResponse
    {
        public ResponseStatus ResponseStatus = null;
        public TicketExtended Ticket = null;
        
        public ResponseStatus getResponseStatus() { return ResponseStatus; }
        public SingleTicketResponse setResponseStatus(ResponseStatus value) { this.ResponseStatus = value; return this; }
        public TicketExtended getTicket() { return Ticket; }
        public SingleTicketResponse setTicket(TicketExtended value) { this.Ticket = value; return this; }
    }

    public static class TicketExtended extends Ticket
    {
        public String AgentName = null;
        public String TicketType = null;
        public Boolean AgentHasRead = null;
        public Boolean AdminHasRead = null;
        
        public String getAgentName() { return AgentName; }
        public TicketExtended setAgentName(String value) { this.AgentName = value; return this; }
        public String getTicketType() { return TicketType; }
        public TicketExtended setTicketType(String value) { this.TicketType = value; return this; }
        public Boolean isAgentHasRead() { return AgentHasRead; }
        public TicketExtended setAgentHasRead(Boolean value) { this.AgentHasRead = value; return this; }
        public Boolean isAdminHasRead() { return AdminHasRead; }
        public TicketExtended setAdminHasRead(Boolean value) { this.AdminHasRead = value; return this; }
    }

    public static class Ticket
    {
        public Integer TicketId = null;
        public Date CreatedDate = null;
        public UUID CreatedBy = null;
        public String Description = null;
        public String Resolution = null;
        public Boolean IsClosed = null;
        public Boolean IsFollowup = null;
        public Integer TicketTypeId = null;
        public Date ModifiedDate = null;
        public String ModifiedBy = null;
        
        public Integer getTicketId() { return TicketId; }
        public Ticket setTicketId(Integer value) { this.TicketId = value; return this; }
        public Date getCreatedDate() { return CreatedDate; }
        public Ticket setCreatedDate(Date value) { this.CreatedDate = value; return this; }
        public UUID getCreatedBy() { return CreatedBy; }
        public Ticket setCreatedBy(UUID value) { this.CreatedBy = value; return this; }
        public String getDescription() { return Description; }
        public Ticket setDescription(String value) { this.Description = value; return this; }
        public String getResolution() { return Resolution; }
        public Ticket setResolution(String value) { this.Resolution = value; return this; }
        public Boolean getIsClosed() { return IsClosed; }
        public Ticket setIsClosed(Boolean value) { this.IsClosed = value; return this; }
        public Boolean getIsFollowup() { return IsFollowup; }
        public Ticket setIsFollowup(Boolean value) { this.IsFollowup = value; return this; }
        public Integer getTicketTypeId() { return TicketTypeId; }
        public Ticket setTicketTypeId(Integer value) { this.TicketTypeId = value; return this; }
        public Date getModifiedDate() { return ModifiedDate; }
        public Ticket setModifiedDate(Date value) { this.ModifiedDate = value; return this; }
        public String getModifiedBy() { return ModifiedBy; }
        public Ticket setModifiedBy(String value) { this.ModifiedBy = value; return this; }
    }

}

Java SingleTicketRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .xml suffix or ?format=xml

HTTP + XML

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /v1/Ticket/{TicketId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: application/xml
HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length

<SingleTicketResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/CRM.AgencyPlatform.API.Internal">
  <ResponseStatus xmlns:d2p1="http://schemas.servicestack.net/types">
    <d2p1:ErrorCode>String</d2p1:ErrorCode>
    <d2p1:Message>String</d2p1:Message>
    <d2p1:StackTrace>String</d2p1:StackTrace>
    <d2p1:Errors>
      <d2p1:ResponseError>
        <d2p1:ErrorCode>String</d2p1:ErrorCode>
        <d2p1:FieldName>String</d2p1:FieldName>
        <d2p1:Message>String</d2p1:Message>
        <d2p1:Meta xmlns:d5p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
          <d5p1:KeyValueOfstringstring>
            <d5p1:Key>String</d5p1:Key>
            <d5p1:Value>String</d5p1:Value>
          </d5p1:KeyValueOfstringstring>
        </d2p1:Meta>
      </d2p1:ResponseError>
    </d2p1:Errors>
    <d2p1:Meta xmlns:d3p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
      <d3p1:KeyValueOfstringstring>
        <d3p1:Key>String</d3p1:Key>
        <d3p1:Value>String</d3p1:Value>
      </d3p1:KeyValueOfstringstring>
    </d2p1:Meta>
  </ResponseStatus>
  <Ticket>
    <CreatedBy>00000000-0000-0000-0000-000000000000</CreatedBy>
    <CreatedDate>0001-01-01T00:00:00</CreatedDate>
    <Description>String</Description>
    <IsClosed>false</IsClosed>
    <IsFollowup>false</IsFollowup>
    <ModifiedBy>String</ModifiedBy>
    <ModifiedDate>0001-01-01T00:00:00</ModifiedDate>
    <Resolution>String</Resolution>
    <TicketId>0</TicketId>
    <TicketTypeId>0</TicketTypeId>
    <AdminHasRead>false</AdminHasRead>
    <AgentHasRead>false</AgentHasRead>
    <AgentName>String</AgentName>
    <TicketType>String</TicketType>
  </Ticket>
</SingleTicketResponse>