| Requires any of the roles: | Agent, Administrator, Agent, Administrator, Agent, Administrator |
| GET,POST,PUT,OPTIONS | /v1/Ticket | ||
|---|---|---|---|
| GET | /v1/Ticket/{AgentId}/{Status} |
import java.math.*;
import java.util.*;
import java.io.InputStream;
import net.servicestack.client.*;
public class dtos
{
public static class TicketRequest
{
public ArrayList<TicketExtended> Ticket = new ArrayList<TicketExtended>();
public Integer AgentId = null;
public String Status = null;
public ArrayList<TicketExtended> getTicket() { return Ticket; }
public TicketRequest setTicket(ArrayList<TicketExtended> value) { this.Ticket = value; return this; }
public Integer getAgentId() { return AgentId; }
public TicketRequest setAgentId(Integer value) { this.AgentId = value; return this; }
public String getStatus() { return Status; }
public TicketRequest setStatus(String value) { this.Status = value; return this; }
}
public static class TicketExtended extends Ticket
{
public String AgentName = null;
public String TicketType = null;
public Boolean AgentHasRead = null;
public Boolean AdminHasRead = null;
public String getAgentName() { return AgentName; }
public TicketExtended setAgentName(String value) { this.AgentName = value; return this; }
public String getTicketType() { return TicketType; }
public TicketExtended setTicketType(String value) { this.TicketType = value; return this; }
public Boolean isAgentHasRead() { return AgentHasRead; }
public TicketExtended setAgentHasRead(Boolean value) { this.AgentHasRead = value; return this; }
public Boolean isAdminHasRead() { return AdminHasRead; }
public TicketExtended setAdminHasRead(Boolean value) { this.AdminHasRead = value; return this; }
}
public static class Ticket
{
public Integer TicketId = null;
public Date CreatedDate = null;
public UUID CreatedBy = null;
public String Description = null;
public String Resolution = null;
public Boolean IsClosed = null;
public Boolean IsFollowup = null;
public Integer TicketTypeId = null;
public Date ModifiedDate = null;
public String ModifiedBy = null;
public Integer getTicketId() { return TicketId; }
public Ticket setTicketId(Integer value) { this.TicketId = value; return this; }
public Date getCreatedDate() { return CreatedDate; }
public Ticket setCreatedDate(Date value) { this.CreatedDate = value; return this; }
public UUID getCreatedBy() { return CreatedBy; }
public Ticket setCreatedBy(UUID value) { this.CreatedBy = value; return this; }
public String getDescription() { return Description; }
public Ticket setDescription(String value) { this.Description = value; return this; }
public String getResolution() { return Resolution; }
public Ticket setResolution(String value) { this.Resolution = value; return this; }
public Boolean getIsClosed() { return IsClosed; }
public Ticket setIsClosed(Boolean value) { this.IsClosed = value; return this; }
public Boolean getIsFollowup() { return IsFollowup; }
public Ticket setIsFollowup(Boolean value) { this.IsFollowup = value; return this; }
public Integer getTicketTypeId() { return TicketTypeId; }
public Ticket setTicketTypeId(Integer value) { this.TicketTypeId = value; return this; }
public Date getModifiedDate() { return ModifiedDate; }
public Ticket setModifiedDate(Date value) { this.ModifiedDate = value; return this; }
public String getModifiedBy() { return ModifiedBy; }
public Ticket setModifiedBy(String value) { this.ModifiedBy = value; return this; }
}
public static class TicketResponse
{
public ResponseStatus ResponseStatus = null;
public ArrayList<TicketExtended> Ticket = new ArrayList<TicketExtended>();
public ResponseStatus getResponseStatus() { return ResponseStatus; }
public TicketResponse setResponseStatus(ResponseStatus value) { this.ResponseStatus = value; return this; }
public ArrayList<TicketExtended> getTicket() { return Ticket; }
public TicketResponse setTicket(ArrayList<TicketExtended> value) { this.Ticket = value; return this; }
}
}
To override the Content-type in your clients, use the HTTP Accept Header, append the .xml suffix or ?format=xml
The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.
POST /v1/Ticket HTTP/1.1
Host: api.dev.dynamics.trendsic.com
Accept: application/xml
Content-Type: application/xml
Content-Length: length
<TicketRequest xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/CRM.AgencyPlatform.API.Internal">
<AgentId>0</AgentId>
<Status>String</Status>
<Ticket>
<TicketExtended>
<CreatedBy>00000000-0000-0000-0000-000000000000</CreatedBy>
<CreatedDate>0001-01-01T00:00:00</CreatedDate>
<Description>String</Description>
<IsClosed>false</IsClosed>
<IsFollowup>false</IsFollowup>
<ModifiedBy>String</ModifiedBy>
<ModifiedDate>0001-01-01T00:00:00</ModifiedDate>
<Resolution>String</Resolution>
<TicketId>0</TicketId>
<TicketTypeId>0</TicketTypeId>
<AdminHasRead>false</AdminHasRead>
<AgentHasRead>false</AgentHasRead>
<AgentName>String</AgentName>
<TicketType>String</TicketType>
</TicketExtended>
</Ticket>
</TicketRequest>
HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length
<TicketResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/CRM.AgencyPlatform.API.Internal">
<ResponseStatus xmlns:d2p1="http://schemas.servicestack.net/types">
<d2p1:ErrorCode>String</d2p1:ErrorCode>
<d2p1:Message>String</d2p1:Message>
<d2p1:StackTrace>String</d2p1:StackTrace>
<d2p1:Errors>
<d2p1:ResponseError>
<d2p1:ErrorCode>String</d2p1:ErrorCode>
<d2p1:FieldName>String</d2p1:FieldName>
<d2p1:Message>String</d2p1:Message>
<d2p1:Meta xmlns:d5p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
<d5p1:KeyValueOfstringstring>
<d5p1:Key>String</d5p1:Key>
<d5p1:Value>String</d5p1:Value>
</d5p1:KeyValueOfstringstring>
</d2p1:Meta>
</d2p1:ResponseError>
</d2p1:Errors>
<d2p1:Meta xmlns:d3p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
<d3p1:KeyValueOfstringstring>
<d3p1:Key>String</d3p1:Key>
<d3p1:Value>String</d3p1:Value>
</d3p1:KeyValueOfstringstring>
</d2p1:Meta>
</ResponseStatus>
<Ticket>
<TicketExtended>
<CreatedBy>00000000-0000-0000-0000-000000000000</CreatedBy>
<CreatedDate>0001-01-01T00:00:00</CreatedDate>
<Description>String</Description>
<IsClosed>false</IsClosed>
<IsFollowup>false</IsFollowup>
<ModifiedBy>String</ModifiedBy>
<ModifiedDate>0001-01-01T00:00:00</ModifiedDate>
<Resolution>String</Resolution>
<TicketId>0</TicketId>
<TicketTypeId>0</TicketTypeId>
<AdminHasRead>false</AdminHasRead>
<AgentHasRead>false</AgentHasRead>
<AgentName>String</AgentName>
<TicketType>String</TicketType>
</TicketExtended>
</Ticket>
</TicketResponse>