Trendsic Platform Service

<back to all web services

SupportRequest

Requires Authentication
Requires any of the roles:Agent, Administrator, Agent, Administrator, Agent, Administrator
The following routes are available for this service:
GET/v1/SupportEdit/{TicketId}
POST,DELETE,OPTIONS/v1/SupportEdit
"use strict";
export class Support {
    /** @param {{SupportId?:number,TicketId?:number,AgentId?:number}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {number} */
    SupportId;
    /** @type {number} */
    TicketId;
    /** @type {number} */
    AgentId;
}
export class SupportExtended extends Support {
    /** @param {{AgentName?:string,SupportId?:number,TicketId?:number,AgentId?:number}} [init] */
    constructor(init) { super(init); Object.assign(this, init) }
    /** @type {string} */
    AgentName;
}
export class SupportResponse {
    /** @param {{ResponseStatus?:ResponseStatus,Support?:SupportExtended[]}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {ResponseStatus} */
    ResponseStatus;
    /** @type {SupportExtended[]} */
    Support = [];
}
export class SupportRequest {
    /** @param {{Support?:Support[],AgentId?:number,TicketId?:number}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {Support[]} */
    Support = [];
    /** @type {number} */
    AgentId;
    /** @type {number} */
    TicketId;
}

JavaScript SupportRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .xml suffix or ?format=xml

HTTP + XML

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /v1/SupportEdit HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: application/xml
Content-Type: application/xml
Content-Length: length

<SupportRequest xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/CRM.AgencyPlatform.API.Internal">
  <AgentId>0</AgentId>
  <Support>
    <Support>
      <AgentId>0</AgentId>
      <SupportId>0</SupportId>
      <TicketId>0</TicketId>
    </Support>
  </Support>
  <TicketId>0</TicketId>
</SupportRequest>
HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length

<SupportResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/CRM.AgencyPlatform.API.Internal">
  <ResponseStatus xmlns:d2p1="http://schemas.servicestack.net/types">
    <d2p1:ErrorCode>String</d2p1:ErrorCode>
    <d2p1:Message>String</d2p1:Message>
    <d2p1:StackTrace>String</d2p1:StackTrace>
    <d2p1:Errors>
      <d2p1:ResponseError>
        <d2p1:ErrorCode>String</d2p1:ErrorCode>
        <d2p1:FieldName>String</d2p1:FieldName>
        <d2p1:Message>String</d2p1:Message>
        <d2p1:Meta xmlns:d5p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
          <d5p1:KeyValueOfstringstring>
            <d5p1:Key>String</d5p1:Key>
            <d5p1:Value>String</d5p1:Value>
          </d5p1:KeyValueOfstringstring>
        </d2p1:Meta>
      </d2p1:ResponseError>
    </d2p1:Errors>
    <d2p1:Meta xmlns:d3p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
      <d3p1:KeyValueOfstringstring>
        <d3p1:Key>String</d3p1:Key>
        <d3p1:Value>String</d3p1:Value>
      </d3p1:KeyValueOfstringstring>
    </d2p1:Meta>
  </ResponseStatus>
  <Support>
    <SupportExtended>
      <AgentId>0</AgentId>
      <SupportId>0</SupportId>
      <TicketId>0</TicketId>
      <AgentName>String</AgentName>
    </SupportExtended>
  </Support>
</SupportResponse>