Trendsic Platform Service

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CoverageTemplatesRequest

Requires Authentication
The following routes are available for this service:
GET/v1/coverage/policies/templates
import datetime
import decimal
from marshmallow.fields import *
from servicestack import *
from typing import *
from dataclasses import dataclass, field
from dataclasses_json import dataclass_json, LetterCase, Undefined, config
from enum import Enum, IntEnum


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class CoverageRingDef:
    key: Optional[str] = None
    label: Optional[str] = None
    sub: Optional[str] = None
    wait_minutes: Optional[int] = None
    enabled: bool = False


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class CoveragePolicyPrefs:
    assignment_mode: Optional[str] = None
    rest_hours: int = 0
    ot_threshold_hours: int = 0
    ring_wait_minutes: int = 0
    quiet_start: Optional[str] = None
    quiet_end: Optional[str] = None
    reschedule_allowed: bool = False
    quiet_mode: Optional[str] = None
    rings: List[CoverageRingDef] = field(default_factory=list)


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class CoverageRuleDocSection:
    h: Optional[str] = None
    t: Optional[str] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class CoverageRuleTuneOption:
    label: Optional[str] = None
    sub: Optional[str] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class CoverageRuleTune:
    intro: Optional[str] = None
    options: List[CoverageRuleTuneOption] = field(default_factory=list)


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class CoverageRuleDef:
    rule_id: Optional[str] = None
    name: Optional[str] = None
    kind: Optional[str] = None
    demand: Optional[str] = None
    source_policy_name: Optional[str] = None
    cascade_level: Optional[str] = None
    why: Optional[str] = None
    change: Optional[str] = None
    override_who: Optional[str] = None
    override_consequence: Optional[str] = None
    no_note: Optional[str] = None
    params: Dict[str, str] = field(default_factory=dict)
    doc: List[CoverageRuleDocSection] = field(default_factory=list)
    tune: Optional[CoverageRuleTune] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class CoveragePolicyDoc:
    intro: Optional[str] = None
    lock_line: Optional[str] = None
    template_name: Optional[str] = None
    prefs: Optional[CoveragePolicyPrefs] = None
    rules: List[CoverageRuleDef] = field(default_factory=list)


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class CoverageTemplateInfo:
    key: Optional[str] = None
    name: Optional[str] = None
    sub: Optional[str] = None
    doc: Optional[CoveragePolicyDoc] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class CoverageTemplatesResponse:
    templates: List[CoverageTemplateInfo] = field(default_factory=list)
    response_status: Optional[ResponseStatus] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class CoverageTemplatesRequest:
    pass

Python CoverageTemplatesRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .xml suffix or ?format=xml

HTTP + XML

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /v1/coverage/policies/templates HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: application/xml
HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length

<CoverageTemplatesResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/CRM.AgencyPlatform.API.Internal">
  <ResponseStatus xmlns:d2p1="http://schemas.servicestack.net/types">
    <d2p1:ErrorCode>String</d2p1:ErrorCode>
    <d2p1:Message>String</d2p1:Message>
    <d2p1:StackTrace>String</d2p1:StackTrace>
    <d2p1:Errors>
      <d2p1:ResponseError>
        <d2p1:ErrorCode>String</d2p1:ErrorCode>
        <d2p1:FieldName>String</d2p1:FieldName>
        <d2p1:Message>String</d2p1:Message>
        <d2p1:Meta xmlns:d5p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
          <d5p1:KeyValueOfstringstring>
            <d5p1:Key>String</d5p1:Key>
            <d5p1:Value>String</d5p1:Value>
          </d5p1:KeyValueOfstringstring>
        </d2p1:Meta>
      </d2p1:ResponseError>
    </d2p1:Errors>
    <d2p1:Meta xmlns:d3p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
      <d3p1:KeyValueOfstringstring>
        <d3p1:Key>String</d3p1:Key>
        <d3p1:Value>String</d3p1:Value>
      </d3p1:KeyValueOfstringstring>
    </d2p1:Meta>
  </ResponseStatus>
  <Templates>
    <CoverageTemplateInfo>
      <Doc>
        <Intro>String</Intro>
        <LockLine>String</LockLine>
        <Prefs>
          <AssignmentMode>String</AssignmentMode>
          <OtThresholdHours>0</OtThresholdHours>
          <QuietEnd>String</QuietEnd>
          <QuietMode>String</QuietMode>
          <QuietStart>String</QuietStart>
          <RescheduleAllowed>false</RescheduleAllowed>
          <RestHours>0</RestHours>
          <RingWaitMinutes>0</RingWaitMinutes>
          <Rings>
            <CoverageRingDef>
              <Enabled>false</Enabled>
              <Key>String</Key>
              <Label>String</Label>
              <Sub>String</Sub>
              <WaitMinutes>0</WaitMinutes>
            </CoverageRingDef>
          </Rings>
        </Prefs>
        <Rules>
          <CoverageRuleDef>
            <CascadeLevel>String</CascadeLevel>
            <Change>String</Change>
            <Demand>String</Demand>
            <Doc>
              <CoverageRuleDocSection>
                <H>String</H>
                <T>String</T>
              </CoverageRuleDocSection>
            </Doc>
            <Kind>String</Kind>
            <Name>String</Name>
            <NoNote>String</NoNote>
            <OverrideConsequence>String</OverrideConsequence>
            <OverrideWho>String</OverrideWho>
            <Params xmlns:d7p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
              <d7p1:KeyValueOfstringstring>
                <d7p1:Key>String</d7p1:Key>
                <d7p1:Value>String</d7p1:Value>
              </d7p1:KeyValueOfstringstring>
            </Params>
            <RuleId>String</RuleId>
            <SourcePolicyName>String</SourcePolicyName>
            <Tune>
              <Intro>String</Intro>
              <Options>
                <CoverageRuleTuneOption>
                  <Label>String</Label>
                  <Sub>String</Sub>
                </CoverageRuleTuneOption>
              </Options>
            </Tune>
            <Why>String</Why>
          </CoverageRuleDef>
        </Rules>
        <TemplateName>String</TemplateName>
      </Doc>
      <Key>String</Key>
      <Name>String</Name>
      <Sub>String</Sub>
    </CoverageTemplateInfo>
  </Templates>
</CoverageTemplatesResponse>