Trendsic Platform Service

SupportRequest

**Requires Authentication**
Requires any of the roles:	Agent, Administrator, Agent, Administrator, Agent, Administrator

The following routes are available for this service:
GET	/v1/SupportEdit/{TicketId}
POST,DELETE,OPTIONS	/v1/SupportEdit

Imports System
Imports System.IO
Imports System.Collections
Imports System.Collections.Generic
Imports System.Runtime.Serialization
Imports ServiceStack
Imports ServiceStack.DataAnnotations
Imports CRM.AgencyPlatform.API.Internal

Namespace Global

    Namespace CRM.AgencyPlatform.API.Internal

        Public Partial Class Support
            Public Overridable Property SupportId As Integer
            Public Overridable Property TicketId As Integer
            Public Overridable Property AgentId As Integer
        End Class

        Public Partial Class SupportExtended
            Inherits Support
            Public Overridable Property AgentName As String
        End Class

        Public Partial Class SupportRequest
            Public Overridable Property Support As List(Of Support) = New List(Of Support)
            Public Overridable Property AgentId As Integer
            Public Overridable Property TicketId As Integer
        End Class

        Public Partial Class SupportResponse
            Public Overridable Property ResponseStatus As ResponseStatus
            Public Overridable Property Support As List(Of SupportExtended) = New List(Of SupportExtended)
        End Class
    End Namespace
End Namespace

VB.NET SupportRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .xml suffix or ?format=xml

HTTP + XML

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /v1/SupportEdit HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: application/xml
Content-Type: application/xml
Content-Length: length

<SupportRequest xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/CRM.AgencyPlatform.API.Internal">
  <AgentId>0</AgentId>
  <Support>
    <Support>
      <AgentId>0</AgentId>
      <SupportId>0</SupportId>
      <TicketId>0</TicketId>
    </Support>
  </Support>
  <TicketId>0</TicketId>
</SupportRequest>

HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length

<SupportResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/CRM.AgencyPlatform.API.Internal">
  <ResponseStatus xmlns:d2p1="http://schemas.servicestack.net/types">
    <d2p1:ErrorCode>String</d2p1:ErrorCode>
    <d2p1:Message>String</d2p1:Message>
    <d2p1:StackTrace>String</d2p1:StackTrace>
    <d2p1:Errors>
      <d2p1:ResponseError>
        <d2p1:ErrorCode>String</d2p1:ErrorCode>
        <d2p1:FieldName>String</d2p1:FieldName>
        <d2p1:Message>String</d2p1:Message>
        <d2p1:Meta xmlns:d5p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
          <d5p1:KeyValueOfstringstring>
            <d5p1:Key>String</d5p1:Key>
            <d5p1:Value>String</d5p1:Value>
          </d5p1:KeyValueOfstringstring>
        </d2p1:Meta>
      </d2p1:ResponseError>
    </d2p1:Errors>
    <d2p1:Meta xmlns:d3p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
      <d3p1:KeyValueOfstringstring>
        <d3p1:Key>String</d3p1:Key>
        <d3p1:Value>String</d3p1:Value>
      </d3p1:KeyValueOfstringstring>
    </d2p1:Meta>
  </ResponseStatus>
  <Support>
    <SupportExtended>
      <AgentId>0</AgentId>
      <SupportId>0</SupportId>
      <TicketId>0</TicketId>
      <AgentName>String</AgentName>
    </SupportExtended>
  </Support>
</SupportResponse>