Trendsic Platform Service

TicketRequest

**Requires Authentication**
Requires any of the roles:	Agent, Administrator, Agent, Administrator, Agent, Administrator

The following routes are available for this service:
GET,POST,PUT,OPTIONS	/v1/Ticket
GET	/v1/Ticket/{AgentId}/{Status}

import java.math.*
import java.util.*
import java.io.InputStream
import net.servicestack.client.*


open class TicketRequest
{
    open var Ticket:ArrayList<TicketExtended> = ArrayList<TicketExtended>()
    open var AgentId:Int? = null
    open var Status:String? = null
}

open class TicketExtended : Ticket()
{
    open var AgentName:String? = null
    open var TicketType:String? = null
    open var AgentHasRead:Boolean? = null
    open var AdminHasRead:Boolean? = null
}

open class Ticket
{
    open var TicketId:Int? = null
    open var CreatedDate:Date? = null
    open var CreatedBy:UUID? = null
    open var Description:String? = null
    open var Resolution:String? = null
    open var IsClosed:Boolean? = null
    open var IsFollowup:Boolean? = null
    open var TicketTypeId:Int? = null
    open var ModifiedDate:Date? = null
    open var ModifiedBy:String? = null
}

open class TicketResponse
{
    open var ResponseStatus:ResponseStatus? = null
    open var Ticket:ArrayList<TicketExtended> = ArrayList<TicketExtended>()
}

Kotlin TicketRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .csv suffix or ?format=csv

HTTP + CSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /v1/Ticket HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/csv
Content-Type: text/csv
Content-Length: length

{"Ticket":[{"AgentName":"String","TicketType":"String","AgentHasRead":false,"AdminHasRead":false,"TicketId":0,"CreatedDate":"0001-01-01T00:00:00.0000000","CreatedBy":"00000000000000000000000000000000","Description":"String","Resolution":"String","IsClosed":false,"IsFollowup":false,"TicketTypeId":0,"ModifiedDate":"0001-01-01T00:00:00.0000000","ModifiedBy":"String"}],"AgentId":0,"Status":"String"}

HTTP/1.1 200 OK
Content-Type: text/csv
Content-Length: length

{"ResponseStatus":{"ErrorCode":"String","Message":"String","StackTrace":"String","Errors":[{"ErrorCode":"String","FieldName":"String","Message":"String","Meta":{"String":"String"}}],"Meta":{"String":"String"}},"Ticket":[{"AgentName":"String","TicketType":"String","AgentHasRead":false,"AdminHasRead":false,"TicketId":0,"CreatedDate":"0001-01-01T00:00:00.0000000","CreatedBy":"00000000000000000000000000000000","Description":"String","Resolution":"String","IsClosed":false,"IsFollowup":false,"TicketTypeId":0,"ModifiedDate":"0001-01-01T00:00:00.0000000","ModifiedBy":"String"}]}