Trendsic Platform Service

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ContactSayNameAsRequest

Requires Authentication
Requires any of the roles:Agent, Administrator
The following routes are available for this service:
PUT,OPTIONS/v1/contact/{ContactId}/say-name-as
ContactSayNameAsRequest Parameters:
NameParameterData TypeRequiredDescription
ContactIdpathintNo
SayNameAsbodystringNo
ContactVisitsResponse Parameters:
NameParameterData TypeRequiredDescription
ResponseStatusformResponseStatusNo
VisitsformList<ContactQueueVisit>No
SummaryformContactQueueVisitSummaryNo
ContactQueueVisit Parameters:
NameParameterData TypeRequiredDescription
CheckinIdformGuidNo
BranchIdformGuidNo
BranchNameformstringNo
LineIdformGuidNo
ServiceNameformstringNo
OutcomeformintNo
OutcomeLabelformstringNo
IsAppointmentformboolNo
SignInUtcformDateTime?No
CalledUtcformDateTime?No
FirstStartUtcformDateTime?No
CompletedTimeformDateTime?No
WaitMinutesformint?No
ServiceMinutesformint?No
WindowNameformstringNo
TicketLabelformstringNo
HoldReasonformstringNo
ReturnedTimeformDateTime?No
PausedMinutesformintNo
ContactQueueVisitSummary Parameters:
NameParameterData TypeRequiredDescription
VisitsformintNo
CompletedformintNo
NoShowsformintNo
NoShows90dformintNo
CancelledformintNo
UnfulfilledformintNo
AppointmentsformintNo
LastVisitUtcformDateTime?No
LastNoShowUtcformDateTime?No
AvgWaitMinutesformdouble?No
SmsOptInformboolNo
TextsSent90dformintNo
SayNameAsformstringNo

To override the Content-type in your clients, use the HTTP Accept Header, append the .csv suffix or ?format=csv

HTTP + CSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

PUT /v1/contact/{ContactId}/say-name-as HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/csv
Content-Type: text/csv
Content-Length: length

{"ContactId":0,"SayNameAs":"String"}
HTTP/1.1 200 OK
Content-Type: text/csv
Content-Length: length

{"ResponseStatus":{"ErrorCode":"String","Message":"String","StackTrace":"String","Errors":[{"ErrorCode":"String","FieldName":"String","Message":"String","Meta":{"String":"String"}}],"Meta":{"String":"String"}},"Visits":[{"CheckinId":"00000000000000000000000000000000","BranchId":"00000000000000000000000000000000","BranchName":"String","LineId":"00000000000000000000000000000000","ServiceName":"String","Outcome":0,"OutcomeLabel":"String","IsAppointment":false,"SignInUtc":"0001-01-01T00:00:00.0000000","CalledUtc":"0001-01-01T00:00:00.0000000","FirstStartUtc":"0001-01-01T00:00:00.0000000","CompletedTime":"0001-01-01T00:00:00.0000000","WaitMinutes":0,"ServiceMinutes":0,"WindowName":"String","TicketLabel":"String","HoldReason":"String","ReturnedTime":"0001-01-01T00:00:00.0000000","PausedMinutes":0}],"Summary":{"Visits":0,"Completed":0,"NoShows":0,"NoShows90d":0,"Cancelled":0,"Unfulfilled":0,"Appointments":0,"LastVisitUtc":"0001-01-01T00:00:00.0000000","LastNoShowUtc":"0001-01-01T00:00:00.0000000","AvgWaitMinutes":0,"SmsOptIn":false,"TextsSent90d":0,"SayNameAs":"String"}}