Trendsic Platform Service

CustomerThreadPostRequest

The following routes are available for this service:
POST	/v1/c/thread/{Kind}/{RefId}

using System;
using System.IO;
using System.Collections;
using System.Collections.Generic;
using System.Runtime.Serialization;
using ServiceStack;
using ServiceStack.DataAnnotations;
using CRM.AgencyPlatform.API.Internal;

namespace CRM.AgencyPlatform.API.Internal
{
    public partial class CustomerThreadPostRequest
    {
        public virtual string Kind { get; set; }
        public virtual int RefId { get; set; }
        public virtual int WorkerContactId { get; set; }
        public virtual string Body { get; set; }
    }

    public partial class CustomerThreadResponse
    {
        public virtual List<JobThreadView> Threads { get; set; } = [];
        public virtual List<ProblemReasonView> ProblemReasons { get; set; } = [];
        public virtual string Message { get; set; }
        public virtual ResponseStatus ResponseStatus { get; set; }
    }

    public partial class JobThreadMessageView
    {
        public virtual int Id { get; set; }
        public virtual string Party { get; set; }
        public virtual bool Mine { get; set; }
        public virtual string Who { get; set; }
        public virtual string Body { get; set; }
        public virtual bool ViaVoice { get; set; }
        public virtual bool IsStatusChip { get; set; }
        public virtual string ChipKey { get; set; }
        public virtual DateTime SentUtc { get; set; }
        public virtual string SentLocal { get; set; }
        public virtual bool Seen { get; set; }
    }

    public partial class JobThreadView
    {
        public virtual int Id { get; set; }
        public virtual string Kind { get; set; }
        public virtual int RefId { get; set; }
        public virtual string RefCode { get; set; }
        public virtual int WorkerContactId { get; set; }
        public virtual string Who { get; set; }
        public virtual bool Closed { get; set; }
        public virtual string ClosesLocal { get; set; }
        public virtual int Unread { get; set; }
        public virtual string Note { get; set; }
        public virtual List<string> QuickReplies { get; set; } = [];
        public virtual List<JobThreadMessageView> Messages { get; set; } = [];
    }

    public partial class ProblemReasonView
    {
        public virtual string Key { get; set; }
        public virtual string Label { get; set; }
    }

}

C# CustomerThreadPostRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .other suffix or ?format=other

HTTP + OTHER

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /v1/c/thread/{Kind}/{RefId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsonl
Content-Type: text/jsonl
Content-Length: length

{"Kind":"String","RefId":0,"WorkerContactId":0,"Body":"String"}

HTTP/1.1 200 OK
Content-Type: text/jsonl
Content-Length: length

{"Threads":[{"Id":0,"Kind":"String","RefId":0,"RefCode":"String","WorkerContactId":0,"Who":"String","Closed":false,"ClosesLocal":"String","Unread":0,"Note":"String","QuickReplies":["String"],"Messages":[{"Id":0,"Party":"String","Mine":false,"Who":"String","Body":"String","ViaVoice":false,"IsStatusChip":false,"ChipKey":"String","SentUtc":"0001-01-01T00:00:00.0000000","SentLocal":"String","Seen":false}]}],"ProblemReasons":[{"Key":"String","Label":"String"}],"Message":"String","ResponseStatus":{"ErrorCode":"String","Message":"String","StackTrace":"String","Errors":[{"ErrorCode":"String","FieldName":"String","Message":"String","Meta":{"String":"String"}}],"Meta":{"String":"String"}}}