Trendsic Platform Service

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CustomerThreadPostRequest

The following routes are available for this service:
POST/v1/c/thread/{Kind}/{RefId}
CustomerThreadPostRequest Parameters:
NameParameterData TypeRequiredDescription
KindpathstringNo
RefIdpathintNo
WorkerContactIdbodyintNo
BodybodystringNo
CustomerThreadResponse Parameters:
NameParameterData TypeRequiredDescription
ThreadsformList<JobThreadView>No
ProblemReasonsformList<ProblemReasonView>No
MessageformstringNo
ResponseStatusformResponseStatusNo
JobThreadView Parameters:
NameParameterData TypeRequiredDescription
IdformintNo
KindformstringNo
RefIdformintNo
RefCodeformstringNo
WorkerContactIdformintNo
WhoformstringNo
ClosedformboolNo
ClosesLocalformstringNo
UnreadformintNo
NoteformstringNo
QuickRepliesformList<string>No
MessagesformList<JobThreadMessageView>No
JobThreadMessageView Parameters:
NameParameterData TypeRequiredDescription
IdformintNo
PartyformstringNo
MineformboolNo
WhoformstringNo
BodyformstringNo
ViaVoiceformboolNo
IsStatusChipformboolNo
ChipKeyformstringNo
SentUtcformDateTimeNo
SentLocalformstringNo
SeenformboolNo
ProblemReasonView Parameters:
NameParameterData TypeRequiredDescription
KeyformstringNo
LabelformstringNo

To override the Content-type in your clients, use the HTTP Accept Header, append the .other suffix or ?format=other

HTTP + OTHER

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /v1/c/thread/{Kind}/{RefId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsonl
Content-Type: text/jsonl
Content-Length: length

{"Kind":"String","RefId":0,"WorkerContactId":0,"Body":"String"}
HTTP/1.1 200 OK
Content-Type: text/jsonl
Content-Length: length

{"Threads":[{"Id":0,"Kind":"String","RefId":0,"RefCode":"String","WorkerContactId":0,"Who":"String","Closed":false,"ClosesLocal":"String","Unread":0,"Note":"String","QuickReplies":["String"],"Messages":[{"Id":0,"Party":"String","Mine":false,"Who":"String","Body":"String","ViaVoice":false,"IsStatusChip":false,"ChipKey":"String","SentUtc":"0001-01-01T00:00:00.0000000","SentLocal":"String","Seen":false}]}],"ProblemReasons":[{"Key":"String","Label":"String"}],"Message":"String","ResponseStatus":{"ErrorCode":"String","Message":"String","StackTrace":"String","Errors":[{"ErrorCode":"String","FieldName":"String","Message":"String","Meta":{"String":"String"}}],"Meta":{"String":"String"}}}