Trendsic Platform Service

SupportRequest

**Requires Authentication**
Requires any of the roles:	Agent, Administrator, Agent, Administrator, Agent, Administrator

The following routes are available for this service:
GET	/v1/SupportEdit/{TicketId}
POST,DELETE,OPTIONS	/v1/SupportEdit

import Foundation
import ServiceStack

public class SupportRequest : Codable
{
    public var support:[Support] = []
    public var agentId:Int
    public var ticketId:Int

    required public init(){}
}

public class Support : Codable
{
    public var supportId:Int
    public var ticketId:Int
    public var agentId:Int

    required public init(){}
}

public class SupportResponse : Codable
{
    public var responseStatus:ResponseStatus
    public var support:[SupportExtended] = []

    required public init(){}
}

public class SupportExtended : Support
{
    public var agentName:String

    required public init(){ super.init() }

    private enum CodingKeys : String, CodingKey {
        case agentName
    }

    required public init(from decoder: Decoder) throws {
        try super.init(from: decoder)
        let container = try decoder.container(keyedBy: CodingKeys.self)
        agentName = try container.decodeIfPresent(String.self, forKey: .agentName)
    }

    public override func encode(to encoder: Encoder) throws {
        try super.encode(to: encoder)
        var container = encoder.container(keyedBy: CodingKeys.self)
        if agentName != nil { try container.encode(agentName, forKey: .agentName) }
    }
}

Swift SupportRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .other suffix or ?format=other

HTTP + OTHER

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /v1/SupportEdit HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsonl
Content-Type: text/jsonl
Content-Length: length

{"Support":[{"SupportId":0,"TicketId":0,"AgentId":0}],"AgentId":0,"TicketId":0}

HTTP/1.1 200 OK
Content-Type: text/jsonl
Content-Length: length

{"ResponseStatus":{"ErrorCode":"String","Message":"String","StackTrace":"String","Errors":[{"ErrorCode":"String","FieldName":"String","Message":"String","Meta":{"String":"String"}}],"Meta":{"String":"String"}},"Support":[{"AgentName":"String","SupportId":0,"TicketId":0,"AgentId":0}]}