Trendsic Platform Service

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SupportRequest

Requires Authentication
Requires any of the roles:Agent, Administrator, Agent, Administrator, Agent, Administrator
The following routes are available for this service:
GET/v1/SupportEdit/{TicketId}
POST,DELETE,OPTIONS/v1/SupportEdit
SupportRequest Parameters:
NameParameterData TypeRequiredDescription
SupportbodyList<Support>No
AgentIdbodyintNo
TicketIdpathintNo
Support Parameters:
NameParameterData TypeRequiredDescription
SupportIdformintNo
TicketIdformintNo
AgentIdformintNo
SupportResponse Parameters:
NameParameterData TypeRequiredDescription
ResponseStatusformResponseStatusNo
SupportformList<SupportExtended>No
SupportExtended Parameters:
NameParameterData TypeRequiredDescription
AgentNameformstringNo

To override the Content-type in your clients, use the HTTP Accept Header, append the .other suffix or ?format=other

HTTP + OTHER

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /v1/SupportEdit HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: text/jsonl
Content-Type: text/jsonl
Content-Length: length

{"Support":[{"SupportId":0,"TicketId":0,"AgentId":0}],"AgentId":0,"TicketId":0}
HTTP/1.1 200 OK
Content-Type: text/jsonl
Content-Length: length

{"ResponseStatus":{"ErrorCode":"String","Message":"String","StackTrace":"String","Errors":[{"ErrorCode":"String","FieldName":"String","Message":"String","Meta":{"String":"String"}}],"Meta":{"String":"String"}},"Support":[{"AgentName":"String","SupportId":0,"TicketId":0,"AgentId":0}]}