Trendsic Platform Service

CustomerThreadRequest

The following routes are available for this service:
GET	/v1/c/thread/{Kind}/{RefId}

import Foundation
import ServiceStack

public class CustomerThreadRequest : Codable
{
    public var kind:String
    public var refId:Int

    required public init(){}
}

public class CustomerThreadResponse : Codable
{
    public var threads:[JobThreadView] = []
    public var problemReasons:[ProblemReasonView] = []
    public var message:String
    public var responseStatus:ResponseStatus

    required public init(){}
}

public class JobThreadView : Codable
{
    public var id:Int
    public var kind:String
    public var refId:Int
    public var refCode:String
    public var workerContactId:Int
    public var who:String
    public var closed:Bool
    public var closesLocal:String
    public var unread:Int
    public var note:String
    public var quickReplies:[String] = []
    public var messages:[JobThreadMessageView] = []

    required public init(){}
}

public class JobThreadMessageView : Codable
{
    public var id:Int
    public var party:String
    public var mine:Bool
    public var who:String
    public var body:String
    public var viaVoice:Bool
    public var isStatusChip:Bool
    public var chipKey:String
    public var sentUtc:Date
    public var sentLocal:String
    public var seen:Bool

    required public init(){}
}

public class ProblemReasonView : Codable
{
    public var key:String
    public var label:String

    required public init(){}
}

Swift CustomerThreadRequest DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .xml suffix or ?format=xml

HTTP + XML

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /v1/c/thread/{Kind}/{RefId} HTTP/1.1 
Host: api.dev.dynamics.trendsic.com 
Accept: application/xml

HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length

<CustomerThreadResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/CRM.AgencyPlatform.API.Internal">
  <Message>String</Message>
  <ProblemReasons>
    <ProblemReasonView>
      <Key>String</Key>
      <Label>String</Label>
    </ProblemReasonView>
  </ProblemReasons>
  <ResponseStatus xmlns:d2p1="http://schemas.servicestack.net/types">
    <d2p1:ErrorCode>String</d2p1:ErrorCode>
    <d2p1:Message>String</d2p1:Message>
    <d2p1:StackTrace>String</d2p1:StackTrace>
    <d2p1:Errors>
      <d2p1:ResponseError>
        <d2p1:ErrorCode>String</d2p1:ErrorCode>
        <d2p1:FieldName>String</d2p1:FieldName>
        <d2p1:Message>String</d2p1:Message>
        <d2p1:Meta xmlns:d5p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
          <d5p1:KeyValueOfstringstring>
            <d5p1:Key>String</d5p1:Key>
            <d5p1:Value>String</d5p1:Value>
          </d5p1:KeyValueOfstringstring>
        </d2p1:Meta>
      </d2p1:ResponseError>
    </d2p1:Errors>
    <d2p1:Meta xmlns:d3p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
      <d3p1:KeyValueOfstringstring>
        <d3p1:Key>String</d3p1:Key>
        <d3p1:Value>String</d3p1:Value>
      </d3p1:KeyValueOfstringstring>
    </d2p1:Meta>
  </ResponseStatus>
  <Threads>
    <JobThreadView>
      <Closed>false</Closed>
      <ClosesLocal>String</ClosesLocal>
      <Id>0</Id>
      <Kind>String</Kind>
      <Messages>
        <JobThreadMessageView>
          <Body>String</Body>
          <ChipKey>String</ChipKey>
          <Id>0</Id>
          <IsStatusChip>false</IsStatusChip>
          <Mine>false</Mine>
          <Party>String</Party>
          <Seen>false</Seen>
          <SentLocal>String</SentLocal>
          <SentUtc>0001-01-01T00:00:00</SentUtc>
          <ViaVoice>false</ViaVoice>
          <Who>String</Who>
        </JobThreadMessageView>
      </Messages>
      <Note>String</Note>
      <QuickReplies xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
        <d4p1:string>String</d4p1:string>
      </QuickReplies>
      <RefCode>String</RefCode>
      <RefId>0</RefId>
      <Unread>0</Unread>
      <Who>String</Who>
      <WorkerContactId>0</WorkerContactId>
    </JobThreadView>
  </Threads>
</CustomerThreadResponse>